Senior Employee Relations Partner

Uber Technologies Inc.; Sydney; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Technologies Inc. is seeking an Employee Relations Manager in Sydney to tackle complex workplace matters in a fast-moving environment. You will lead investigations, coach managers, and drive policy applications globally, shaping a healthy employee experience.

The role requires 8+ years in ER/HR or employment law, with advanced mediation credentials preferred. Collaboration with Legal and HR teams will be central to ensuring consistent processes and risk mitigation.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years of experience in Employee Relations, Human Resources, or employment law.
• Advanced degree (JD or Master’s) or mediation certification.
• Demonstrated experience conducting workplace investigations.
• Proficiency in applying conflict resolution or mediation techniques.
• Experience with employment laws and regulations.
• Experience improving and designing HR-related processes and policies in a global environment.
• Strong systems thinking with proficiency in Workday, JIRA, or Google Workspace.
• Proven ability to foster collaboration across multiple regions and diverse stakeholder groups.

Responsibilities

• Conduct thorough investigations into workplace concerns including harassment, discrimination, retaliation, and policy violations while managing the pressure of competing deadlines.
• Navigate high-ambiguity situations by applying conflict resolution techniques to solve employee-manager and situational disputes.
• Lead with influence to coach and mentor all levels of management through difficult employment decisions and policy applications.
• Analyze complex employee relations trends to generate actionable recommendations that mitigate risk and improve the overall employee experience.
• Collaborate cross-functionally with Legal and HR teams to unblock obstacles and ensure a consistent application of investigation processes.
• Deliver and facilitate training on management best practices and HR policies to build capability across the organization.

Skills

Employee Relations

Conflict Resolution

Investigations

Policy Design

Change Management

Education

Bachelor's degree or equivalent experience

Advanced degree or mediation certification

Tools

Workday

JIRA

Google Workspace

Job description

About the role and team

In People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. Our Employee Relations team clears the path to an empowered employee experience by fostering a healthy and productive culture where we support our most valuable resource—Uber’s people. We enable a safe work environment by resolving workplace challenges and improving the employment practices that impact our teams every day.

Working as an Employee Relations Manager at Uber means solving complex, sensitive people problems in a high-stakes, fast-moving environment. You will navigate the messy reality of workplace conflict and high-volume caseloads where the answers aren't always clear-cut. If you are a resilient, sharp, and steady professional who can balance empathy with decisive action while staying calm under pressure, this is where you'll make a real-world impact.

What you’ll do

• Conduct thorough investigations into workplace concerns including harassment, discrimination, retaliation, and policy violations while managing the pressure of competing deadlines.
• Navigate high-ambiguity situations by applying conflict resolution techniques to solve employee-manager and situational disputes.
• Lead with influence to coach and mentor all levels of management through difficult employment decisions and policy applications.
• Analyze complex employee relations trends to generate actionable recommendations that mitigate risk and improve the overall employee experience.
• Collaborate cross-functionally with Legal and HR teams to unblock obstacles and ensure a consistent application of investigation processes.
• Deliver and facilitate training on management best practices and HR policies to build capability across the organization.

Basic Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years of experience in Employee Relations, Human Resources, or employment law.

Preferred Qualifications

• Advanced degree (JD or Master’s) or mediation certification.
• Demonstrated experience conducting workplace investigations.
• Proficiency in applying conflict resolution or mediation techniques.
• Experience with employment laws and regulations.
• Experience improving and designing HR-related processes and policies in a global environment.
• Strong systems thinking with proficiency in Workday, JIRA, or Google Workspace.
• Proven ability to foster collaboration across multiple regions and diverse stakeholder groups.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.