Senior Dynamics 365 Developer AppDev

Cenitex; City of Melbourne; Hybrid; AUD 129,000 - 141,000; Full time

Benefits offered by this job

Flexibility

Hybrid work model

Employee discounts

Salary increases

End of trip facilities

Job summary

Cenitex in Melbourne is seeking a Senior Dynamics 365 Developer to design, build and deliver customer service solutions using Dynamics 365 CS, Power Platform, Dataverse and Power Pages. You will lead development activities, mentor junior developers, and work across case management, integrations and cloud deployments with CI/CD.

The role is a 12-month fixed-term contract with hybrid work, offering opportunities to contribute to the digital Victoria agenda and deliver impactful government IT

Qualifications

• Dynamics 365 Customer Service design, configuration and implementation.
• Power Platform and Dataverse expertise.
• Power Pages development integrated with Dynamics 365/Dataverse.
• CI/CD and DevOps practices experience.
• SLA, queues, business process flows and escalations experience.
• Translate business requirements into technical solutions.
• Develop, test and deploy technical solutions.
• ICT/Engineering degree or related field.

Responsibilities

• Design and implement Dynamics 365 Customer Service solutions based on requirements.
• Configure and build D365 case management functionality.
• Develop Power Pages forms integrated with Dynamics 365 and Dataverse.
• Create and review code, perform testing and documentation.
• Collaborate with stakeholders across multiple projects.
• Deploy and maintain cloud applications using CI/CD pipelines.
• Mentor junior developers and share knowledge.
• Work in an Agile/DevOps environment.

Skills

Dynamics 365 Customer Service

CI/CD

DevOps practices

Power Platform

Dataverse

Power Pages

Agile

Solution design

Education

ICT/Engineering degree

Tools

Dynamics 365

Power Platform

Dataverse

Power Pages

CI/CD pipelines

Job description

Cenitex supportsa modern,agileand productive public sector, and is driven by the Government’s commitment to a digital Victoria and better outcomes for the community. Cenitex’s purpose is to be the Victorian Government’s trusted IT Partner. We know uniting the best technology and the brightest individuals is the key to our success and we know it is our people who bring our values to life and contribute to the success of our customers, organisation and their colleagues.

Our People promise is that we treat our employees as people, not workers. We provide an exceptional life experience, and we focus on the feelings, not just the features that match employee needs. We do this by providing deeper connections, having a shared purpose, an inclusive environment, providing interesting work and allowing flexibility.

Culture and Benefits

Cenitex provides employees with essential support through all that life presents and want our employees to bring their whole selves to work. We encourage and support professional development and offer a flexible working environment with a focus on employee work-life balance. Here’s a taste of what’s on offer:

• Flexibility - spans where, when and how we work best
• Hybrid working - offers employees to work remotely 3 days a week, however it all starts with a conversation and from a place of flexibility
• Employee discounts - up to 10% across 500 retailers
• Automatic salary increases
• Centrally located, state-of-the-art offices and end of trip facilities in the heart of CBD
• Inclusive parental and carers leave entitlements.

We are proudly a WORK180 Endorsed Employer for all women and strongly encourage females to apply to the role.

About the role

This is a 12-month full-time fixed term position with a salary range of VPS 5.2 128,635 - $140,849 plus 12% superannuation.

Are you a Dynamics 365 Customer Service specialist who enjoys building practical solutions that make a difference?

As a Senior Dynamics 365 Developer, you'll design, develop and deliver solutions using Dynamics 365 Customer Service, Power Platform, Dataverse and Power Pages.

Your D365 expertise will be at the heart of the role. You'll work on case management solutions, including SLAs, queues, business process flows and escalations, while also contributing to integrations, cloud solutions and DevOps practices.

You'll also have the opportunity to lead development activities, solve complex technical problems and mentor other developers.

Day to day, you will be expected to

• Design and develop Dynamics 365 Customer Service solutions based on business and technical requirements.
• Build and configure D365 case management functionality.
• Develop Power Pages solutions and secure online forms integrated with Dynamics 365 and Dataverse.
• Design, build, test and review technical solutions.
• Work with developers and stakeholders to deliver solutions across multiple projects.
• Deploy and maintain applications in cloud environments using CI/CD pipelines.
• Troubleshoot issues and improve existing applications and solutions.
• Create technical documentation and ensure solutions meet relevant policies and compliance requirements.
• Share your knowledge by mentoring and supporting junior developers.
• Work in an Agile and DevOps environment.

What we're looking for

We're looking for someone with strong hands-on Dynamics 365 Customer Service experience.

Mandatory:

• Dynamics 365 Customer Service, including designing, configuring and implementing case management solutions.
• Strong knowledge of Power Platform and Dataverse.
• Experience with Microsoft cloud and integration solutions.
• Power Pages development, particularly solutions integrated with Dynamics 365 and Dataverse.
• Experience working with CI/CD and DevOps practices.
• Experience with SLAs, queues, business process flows and escalations.
• Experience translating business requirements into technical solutions.
• Experience developing, testing and deploying technical solutions.
• A tertiary qualification in ICT, Engineering or a related field.

Watch some great videos of our staff on our careers page www.cenitex.vic.gov.au/careers to get a better idea of what it could be like to be a part of the Cenitex team.

Our Commitment to Diversity

Cenitex is proud of its diverse group of employeeswith a unique mix of skills and talent. We believediversity andinclusion enhances our workforce capability andcultureindeliveringoutstandingtechnologyservicesand solutions for our customers. We embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation.

Cenitex is an equal opportunity employer. We highly encourage applicants from diverse backgrounds, abilities, Aboriginal and Torres Strait Islander people to apply.