Senior Dynamics 365 CE & Power Platform Support

Fusion5

Sydney

Vor Ort

AUD 110.000 - 140.000

Vollzeit

Vor 2 Tagen
Sei unter den ersten Bewerbenden
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Benefits dieser Stelle

Flexible work arrangements
Birthday leave
Volunteer days
Development pathways

Zusammenfassung

Fusion5 is seeking a Senior Technical Support Consultant to own end-to-end resolution of complex Dynamics 365 CE and Power Platform issues. You will diagnose, fix, and communicate clearly with customers while mentoring junior staff and driving continuous improvement.

You will join a high-performing Managed Services practice across Australia, delivering proactive, high-quality support and building strong customer relationships within local hours.

Qualifikationen

  • Strong experience with Dynamics 365 CE and Dataverse in complex environments.
  • Deep Power Platform expertise (Power Apps, Power Automate, Power BI, Power Pages).
  • Experience with Azure integration services (Functions, Logic Apps, Service Bus).
  • Proficient troubleshooting with root-cause analysis and proactive problem-solving.

Aufgaben

  • Own end-to-end resolution of customer issues across Dynamics 365 CE and Power Platform.
  • Diagnose and resolve complex platform issues and drive fixes.
  • Act as escalation point for high-impact incidents.
  • Communicate clearly with customers and internal teams.
  • Support Australian customers within local business hours and expectations.
  • Mentor junior team members and contribute to process improvements.

Kenntnisse

Dynamics 365 CE
Dataverse
Power Platform
Azure integration
Troubleshooting
Communication

Ausbildung

Bachelor's degree in IT

Tools

Power Apps
Power Automate
Power BI
Azure Functions
Service Bus

Jobbeschreibung

Fusion5 is seeking a Senior Technical Support Consultant to own end-to-end resolution of complex Dynamics 365 CE and Power Platform issues. You will diagnose, fix, and communicate clearly with customers while mentoring junior staff and driving continuous improvement.

You will join a high-performing Managed Services practice across Australia, delivering proactive, high-quality support and building strong customer relationships within local hours.

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