Senior Dynamics 365 BA & Power Platform Lead

Halcyon Knights; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Halcyon Knights, a leading financial services organisation in Australia, seeks an experienced Senior Business Analyst / D365 Functional Consultant to own business and technical analysis across Dynamics 365 initiatives.

You will collaborate with stakeholders, Product Owners, Solution Architects, Developers, Testers, Data teams and third-party partners to translate complex needs into scalable technology solutions, guiding end-to-end delivery from discovery to support.

Qualifications

• 7+ years' experience as a Business Analyst delivering complex technology changes.
• Hands-on experience implementing & uplifting Microsoft Dynamics 365 CRM.
• Deep understanding of D365 concepts: configuration, data models, forms, views and workflows.
• Experience with Power Platform: Power Apps, Power Automate and Power BI.
• Experience defining requirements for APIs, integrations and data migration.
• Proven ability to facilitate workshops and requirements elicitation.
• Experience across Agile, Waterfall or hybrid delivery environments.

Responsibilities

• Lead end-to-end business analysis across D365 and Power Platform initiatives, from discovery through implementation and transition to support.
• Partner with stakeholders to define outcomes and establish solution scope.
• Elicit, analyse and prioritise functional, data, integration and reporting requirements.
• Map current and future-state processes, data flows and system interactions.
• Translate requirements into D365 functional specs including entities, forms and workflows.
• Collaborate with Architects and Developers to ensure feasibility and alignment with platform standards.
• Support data migration and API integration activities, including data mapping and reconciliation.
• Define acceptance criteria and support testing, defect triage and readiness.

Skills

D365 CRM

Power Platform

Requirements elicitation

Stakeholder management

Workshop facilitation

Delivery lifecycle

Tools

Jira

Confluence

Azure DevOps

Visio

Miro

Microsoft Office

Job description

Halcyon Knights, a leading financial services organisation in Australia, seeks an experienced Senior Business Analyst / D365 Functional Consultant to own business and technical analysis across Dynamics 365 initiatives.

You will collaborate with stakeholders, Product Owners, Solution Architects, Developers, Testers, Data teams and third-party partners to translate complex needs into scalable technology solutions, guiding end-to-end delivery from discovery to support.