Senior Dock Officer

Queensland Performing Arts Centre; Brisbane; On-site; AUD 49,000 - 56,000; Part time

Benefits offered by this job

Complimentary tickets to performances

Employee discounts on merchandise

Dining outlet discounts

Greenroom access

Central location opposite South Bank

Job summary

Queensland Performing Arts Centre (QPAC) in South Brisbane is seeking motivated individuals to join the Venue Services team in casual roles. You will support day-to-day operations, including deliveries, stock control, inventory maintenance, and setup for events, meetings and venues.

This hands-on position requires safety focus, strong organisation, and the ability to work independently or with others in a busy environment. A current forklift license and WHS awareness are beneficial.

Qualifications

• Experience in facilities, maintenance, logistics, warehousing or venue operations.
• Strong communication and customer service skills with diverse stakeholders.
• A proactive approach to identifying issues and practical solutions.
• The ability to work independently, manage competing priorities and take ownership of tasks.
• Strong attention to detail and accurate records/stock control.
• Proficiency with Microsoft Office and digital systems to manage operations.
• Commitment to workplace health and safety and safe work practices.
• Practical maintenance or handyperson skills with hand/power tools.
• The ability to perform manual and physical work in a busy environment.
• Flexible, reliable, team-oriented approach to supporting a broad range of activities.

Responsibilities

• Receive, check, record, store and distribute deliveries across QPAC.
• Maintain inventory and stock records using QPAC systems.
• Conduct stocktakes and replenish supplies in dressing rooms, kitchens and storage areas.
• Operate forklifts and equipment safely per site requirements.
• Undertake building, furniture, fixture and equipment inspections and raise maintenance requests.
• Set up and remove furniture for events, meetings and operational needs.
• Carry out minor maintenance and handyperson tasks across the Centre.
• Respond to enquiries from internal stakeholders, contractors and hirers.
• Support food and beverage inventory management and scheduled stocktakes.
• Maintain a clean, safe and secure environment across loading dock, stores and venue areas.
• Undertake cleaning duties including waste removal and maintaining back-of-house areas.
• Contribute to a strong WHS culture and ensure work aligns with WHS requirements.

Skills

Facilities maintenance

Logistics operations

Customer service

Safety awareness

Teamwork

Tools

Microsoft Office

Job description

Queensland Performing Arts Centre - South Brisbane QLD

Employment Type: Casual
Location: South Brisbane
Hourly Rate: $35.41 to $40.79 + 12% superannuation + applicable allowances

About Us

Queensland Performing Arts Centre (QPAC) is one of Australia's leading cultural destinations and the proud home of live performance in Queensland. Each year, more than 1.85 million people experience over 1,200 performances across its iconic theatres, showcasing everything from blockbuster musical and ballet to cutting-edge theatre, music and comedy.

About the Role

We are seeking motivated and reliable individuals to join QPAC's Venue Services team. With currentopportunities available for both Senior Dock Officer & Dock Officer, these roles play an important part in supporting the day-to‑time operations of through logistics, stores, facilities, maintenance and venue support services.

This is a diverse, hands‑on role that requires strong organisational skills, a commitment to safety and the ability to work both independently and collaboratively within a busy environment.

• Receive, check, record, store and distribute deliveries across QPAC.


• Maintain accurate inventory and stock records using QPAC's inventory systems.


• Conduct stocktakes and replenish supplies across dressing rooms, kitchenettes and storage areas.


• Operate forklifts and other equipment safely and in accordance with site requirements.


• Undertake building, furniture, fixture and equipment inspections and raise maintenance requests as required.


• Set up and remove furniture for events, meetings and operational requirements.


• Carry out minor maintenance and handyperson tasks across the Centre.


• Respond to enquiries from internal stakeholders, contractors and hirers.


• Support food and beverage inventory management and assist with scheduled stocktakes.


• Maintain a clean, safe and secure environment across loading dock, stores and venue areas.


• Undertake cleaning duties including waste removal and maintaining back‑of‑house areas.


• Contribute to a strong workplace health and safety culture and ensure all work is completed in accordance with WHS requirements

About You

To be successful in this role, you will be a hands‑on and dependable team member who enjoys working in a fast‑paced environment and takes pride in delivering high-quality operational support. You are comfortable balancing physical work, problem‑solving and customer service while maintaining a strong focus on safety and attention to detail.

• Experience in facilities, maintenance, logistics, warehousing, venue operations or a similar environment.


• Strong communication and customer service skills, with the ability to build positive relationships with a diverse range of stakeholders.


• A proactive approach to identifying issues and implementing practical solutions.


• The ability to work independently, manage competing priorities and take ownership of tasks.


• Strong attention to detail and a commitment to maintaining accurate records and stock control processes.


• Confidence using Microsoft Office and other digital systems to manage operational activities.


• A strong commitment to workplace health and safety and safe work practices.


• Practical maintenance or handyperson skills, including experience using hand and power tools.


• The ability to undertake manual and physical work in a busy operational environment.


• A flexible, reliable and team‑oriented approach, with a willingness to support a broad range of operational and facilities activities.

Requirements

• Current C Class Driver's Licence


• Forklift Licence (willing to obtain)


• Traffic Controller Level 1 Accreditation (willing to obtain)


• Queensland White Card (highly regarded)

Availability Requirements

Due to the nature of venue operations, flexibility is essential. Successful applicants must be available to work a rotating roster across seven days, including weekends, public holidays and varying shift times. As a live performance venue, operational requirements may include early starts, late finishes.

Why Work at QPAC?

Our people also enjoy a range of benefits designed to support wellbeing, connection and a great workplace experience, including:

• Complimentary and discounted tickets to performances of your choice all year round!


• Employee discounts on merchandise and a wide range of dining outlets (Storytellers Cafe, TomTom, Russell Street Wine Bar and more)


• Exclusive employee offers across the South Bank cultural precinct


• Access to the QPAC Greenroom, including the Greenroom Café with discounted meals and a daily changing menu


• A convenient central location directly opposite South Brisbane Train Station and within Brisbane's vibrant cultural precinct

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages. To be eligible to apply for this position, applicants must have existing Australian work rights.