Senior Disputes Investigator - Building Compliance

Queensland Building and Construction Commission (QBCC); Brisbane; Hybride; AUD 125 000 - 134 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Office-based onboarding and training

Regional office access

Résumé du poste

QBCC, Queensland's independent building and construction regulator, seeks a Senior Investigator (Disputes) in the Building and Technical Inspectorate to independently investigate complex defective building work complaints, assess expert reports and determine appropriate regulatory actions.

Key responsibilities include evaluating evidence, applying the QBCC Act 1991 and policies, and preparing clear decision notices.

Qualifications

• Experience investigating regulatory, compliance or dispute matters; analyze evidence and apply rules.
• Strong analytical and critical reasoning; assess evidence weight and identify gaps.
• Experience interpreting legislation, policies and procedures for decision-making.
• Highly developed written communication for findings and reasons.
• Ability to assess technical evidence and identify inconsistencies.
• Strong stakeholder management and communication; manage contested matters.
• Ability to manage competing priorities and a high-volume caseload.
• Understanding of administrative law principles, including procedural fairness.

Responsabilités

• Independently investigate and determine complex defective building work complaints, identifying key issues and appropriate regulatory action.
• Critically assess external reports to determine whether work is defective and regulatory criteria are met.
• Resolve evidentiary gaps and conflicting opinions with expert input when needed.
• Make delegated, evidence-based administrative decisions under the QBCC Act 1991 and policies.
• Prepare decision notices with reasons and stakeholder correspondence translating technical findings into regulatory outcomes.
• Manage a high-volume caseload and prioritize matters within timeframes.

Connaissances

Regulatory investigation

Analytical reasoning

Legislation interpretation

Written communication

Stakeholder management

Caseload management

Procedural fairness

Evidence assessment

Description du poste

QBCC, Queensland's independent building and construction regulator, seeks a Senior Investigator (Disputes) in the Building and Technical Inspectorate to independently investigate complex defective building work complaints, assess expert reports and determine appropriate regulatory actions.

Key responsibilities include evaluating evidence, applying the QBCC Act 1991 and policies, and preparing clear decision notices.