Senior Director, Physical Security

Singtel Group; City of Melbourne; Hybrid; AUD 190,000 - 300,000; Full time

Benefits offered by this job

Monthly credit

Employee discounts

Flexible work

Parental leave

Professional development

Diversity networks

Wellbeing support

Job summary

Optus is seeking an experienced Senior Director, Physical Security to lead enterprise security operations, technology programs, incident management and regulatory compliance. You will protect people, assets and critical infrastructure across Australia, reporting to the Executive General Manager, Property, Resilience & Security.

You will oversee 24/7 security operations, access control, CCTV and perimeter security, and drive risk-based security posture to support business objectives.

Qualifications

• Significant leadership experience in physical security, protective security, or related disciplines.
• Experience within regulated industries, critical infrastructure, or large complex organisations.
• Strong knowledge of physical security operations, technology, risk management, and compliance frameworks.
• Proven success managing security incidents, large-scale operations, budgets, and vendor relationships.
• Excellent stakeholder engagement, commercial acumen, and people leadership capability.

Responsibilities

• Lead enterprise physical security strategy, frameworks, standards, and operational delivery.
• Oversee national physical security operations, including the 24/7 Security Operations and Facilities Control Centre.
• Manage deployment and lifecycle of access control, CCTV, intrusion detection, and perimeter security systems.
• Drive compliance with critical infrastructure and security regulatory requirements, including SOCI obligations.
• Manage key security vendors and service providers to ensure effective service delivery and governance.
• Partner across the business to enhance safety and security of employees, customers, contractors, and assets.

Skills

Leadership in security

Security operations

Regulated industry exp

Risk management

Vendor management

Stakeholder engagement

Job description

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Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Optus is seeking an experienced and strategic security leader to drive the execution and continuous improvement of our enterprise physical security capability. Reporting to the Executive General Manager, Property, Resilience & Security, this role is responsible for protecting people, assets, and critical infrastructure across a diverse national footprint, including corporate offices, retail stores, campuses, data centres, and network facilities.

About the role

As Senior Director, Physical Security, you will lead the delivery of physical security operations, security technology programs, incident management, and regulatory compliance activities. You will play a critical role in ensuring Optus maintains a strong, risk-based security posture while supporting business objectives across the organisation.

Key responsibilities include

• Leading enterprise physical security strategy, frameworks, standards, and operational delivery.
• Overseeing national physical security operations, including the 24/7 Security Operations and Facilities Control Centre.
• Managing the deployment and lifecycle of access control, CCTV, intrusion detection, and perimeter security systems.
• Driving compliance with critical infrastructure and security regulatory requirements, including SOCI obligations.
• Managing key security vendors and service providers to ensure effective service delivery and governance.
• Partnering across the business to enhance the safety and security of employees, customers, contractors, and assets.

What makes you perfect for the role

You are a collaborative and commercially minded leader with deep expertise in physical security operations and security systems. You bring experience navigating complex environments, influencing senior stakeholders, and leading teams through evolving security challenges.

You will bring

• Significant leadership experience in physical security, protective security, or related disciplines.
• Experience within regulated industries, critical infrastructure, or large complex organisations.
• Strong knowledge of physical security operations, technology, risk management, and compliance frameworks.
• Proven success managing security incidents, large-scale operations, budgets, and vendor relationships.
• Excellent stakeholder engagement, commercial acumen, and people leadership capability.

What's in it for you

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote orhome.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.