Senior Director - Operations - Melbourne

DP World; Melbourne; On-site; AUD 180,000 - 260,000; Full time

Job summary

DP World is seeking a Senior Director of Operations to lead the Melbourne Terminal in a fast-paced, 24/7 environment. You will ensure exceptional operational performance, safety, financial outcomes and workforce leadership while balancing commercial objectives and stakeholder engagement.

You will manage a highly unionised workforce, drive continuous improvement, and develop leaders across teams to deliver sustained value for customers and the business.

Qualifications

• Extensive senior leadership experience in stevedoring, logistics or similar 24/7 operations.
• Proven track record delivering operational, financial and safety outcomes.
• Strong ability to manage unionised workforces and industrial relations.
• Demonstrated commercial acumen with P&L responsibility and cost discipline.
• Exceptional stakeholder management across internal and external partners.

Responsibilities

• Provide strategic leadership of terminal operations to ensure safe, reliable performance across all activities.
• Drive sustainable operational and financial outcomes through performance optimisation and cost discipline.
• Lead industrial relations and maintain constructive relationships with unions and workforce stakeholders.
• Develop leaders and teams, fostering a culture of accountability, engagement and high performance.
• Strengthen relationships with customers, shipping lines and port authorities to improve service delivery and commercial outcomes.

Skills

Senior leadership

Stakeholder management

Union relations

P&L accountability

Safety leadership

Job description

Senior Director - Operations - Melbourne

Are you a senior operations leader who knows how to bring people together, lead complex operations and deliver strong business results?

DP World is looking for a strategic and results driven Senior Director of Operations to lead our Melbourne Terminal, ensuring exceptional operational performance, safety, financial outcomes and workforce leadership in a fast-paced, 24/7 environment.

This is a key leadership role for someone who can balance the demands of a complex, high-volume operation with broader commercial objectives, while fostering strong relationships with unions and key industry stakeholders, while creating a culture where people, performance and safety go hand in hand.

Key Accountabilities :

• Provide strategic leadership of terminal operations, ensuring safe reliable and efficient performance across all rail activities
• Deliver sustainable operational and financial outcomes through effective performance optimisation, resource management, and cost discipline
• Lead industrial and employee relations, maintaining constructive relationships with the relevant unions and workforce stakeholders to enable meaningful engagement and effective negotiation
• Develop and empower leaders and teams, fostering a culture of accountability, engagement and a high-performance
• Strengthen relationships with customers, shipping lines, port authorities, and internal stakeholders to enhance service delivery and commercial outcomes
• Drive a culture of safety, continuous improvement, and operational excellence throughout the Terminal

Qualifications, Skills, and Experience:

• Extensive senior leadership experience in stevedoring, logistics or a similar operational environment, ideally within large-scale, 24/7 operations
• Demonstrated success leading large and diverse teams, developing leaders, and delivering operational results
• Strong industrial and employee relation expertise with experience managing a highly unionised workforce and navigating complex workforce matters
• Proven commercial and financial acumen, including accountability for P&L performance, cost management, and business growth
• Exceptional stakeholder management with the ability to influence, negotiate and build trusted relationships across a diverse range of internal and external business partners
• A strategic and practical, people focused leadership style with a strong commitment to safety, people, customers and continuous improvement

About us

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.