Senior Director, Academic Services & Registrar

Torrens University Australia; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Study free in a course or degree

B Corp certified university

Access to internal opportunities

Collaborative, student-focused culture

Job summary

Torrens University Australia, a progressive university, seeks an Academic Registrar and Senior Director Academic Services to lead the university's academic services ecosystem from Melbourne. The role directs records, progression, graduations, timetabling and customer support, ensuring accuracy, governance and data integrity across the student lifecycle.

The Senior Director collaborates across three portfolios—governance, compliance, and academic services assurance—driving strategic priorities

Qualifications

• Postgraduate or professional qualification in education, higher education, business, governance, public administration, law or related discipline.
• Certificate IV in Training and Assessment (TAE40110 or TAE40116) is desirable.
• Professional qualification or certification in academic governance, compliance, risk, quality, or public administration is desirable.

Responsibilities

• Provide strategic leadership across Academic Services and portfolio-wide direction, service standards and planning frameworks.
• Oversee student academic services, academic administration across the student lifecycle including records, progression, completions, graduations and logistics.
• Ensure integrity, security and accuracy of academic records, governance, planning and data processing across services.
• Lead academic governance, quality processes, regulatory reporting and escalation pathways for continuous improvement.
• Provide senior oversight of complaints, appeals, and student wellbeing and safety risks while maintaining independence.

Education

Postgraduate or professional qualification in education, higher education, business, governance, public administration, law or related discipline

Certificate IV in Training and Assessment (TAE40110 or TAE40116)

Professional qualification or certification in academic governance, compliance, risk, quality, or public administration

Job description

Torrens University Australia, a progressive university, seeks an Academic Registrar and Senior Director Academic Services to lead the university's academic services ecosystem from Melbourne. The role directs records, progression, graduations, timetabling and customer support, ensuring accuracy, governance and data integrity across the student lifecycle.

The Senior Director collaborates across three portfolios—governance, compliance, and academic services assurance—driving strategic priorities