Senior Digital Experience & Transformation Leader

Standards; Australia; Vor Ort; AUD 140.000 - 230.000; Vollzeit

Zusammenfassung

Standards Australia is seeking a Senior Digital Experience & Transformation Manager to shape and deliver the organisation's digital vision. You will lead a major website refresh and broader transformation, ensuring customer needs align with business objectives, content strategy, and technology delivery.

You will collaborate across business, technology, and delivery teams to design future-state experiences, governance, and performance measurement, driving continuous improvement and

Qualifikationen

• Proven experience leading digital strategy and customer experience initiatives.
• Track record of delivering website redesigns and digital transformation programs.
• Strong ability to map customer journeys and define information architecture.

Aufgaben

• Lead the development and delivery of Standards Australia’s future-state website strategy and digital experience vision.
• Drive customer-centric design across UX, information architecture, content strategy, search, and accessibility.
• Define website requirements, user stories, roadmaps, and prioritisation frameworks to support transformation goals.
• Lead customer journey mapping and future-state experience design to improve engagement and outcomes.

Kenntnisse

Digital strategy

Customer experience

UX design

Digital transformation

Website leadership

Jobbeschreibung

Standards Australia is seeking a Senior Digital Experience & Transformation Manager to shape and deliver the organisation's digital vision. You will lead a major website refresh and broader transformation, ensuring customer needs align with business objectives, content strategy, and technology delivery.

You will collaborate across business, technology, and delivery teams to design future-state experiences, governance, and performance measurement, driving continuous improvement and