Senior Digital Business Analyst

Macquarie Group; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working arrangements

Wellbeing leave day

Parental leave

Salary packaging options

Professional development support

Job summary

Macquarie Group’s Digital Banking team is seeking a Digital Business Analyst to shape and deliver digital products for business banking clients. You will work across the full delivery lifecycle, from understanding needs and defining requirements through to implementation and evaluation, balancing customer outcomes, business objectives, and technical considerations.

You will collaborate with cross-functional teams—business, product, design and technology—to translate needs into user stories and

Qualifications

• Experience delivering digital products or transformation initiatives in an Agile environment.
• Ability to translate complex information into clear requirements for diverse stakeholders.
• Experience mapping customer journeys or processes to identify optimization opportunities.

Responsibilities

• Shape and deliver digital products and services across the full delivery lifecycle.
• Collaborate with cross-functional teams to improve customer journeys and support digital change initiatives.

Skills

Business analysis

Agile

User stories

Stakeholder communication

Process mapping

Data privacy

AI tools awareness

Job description

Our Digital Banking team is focused on creating simpler, more effective digital experiences for business banking clients and partners. Working closely with product, design, technology and business teams, we deliver customer-centred solutions that improve how clients interact with our digital banking services while supporting strategic business outcomes.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Digital Business Analyst, you will help shape and deliver digital products and services that meet the needs of our business banking clients and stakeholders. You will work across the full delivery lifecycle, from understanding customer needs and defining requirements through to implementation and evaluation, ensuring solutions balance customer outcomes, business objectives and technical considerations. Your role will involve collaborating with cross-functional teams to improve customer journeys, simplify processes and support the successful delivery of digital change initiatives.

What you offer

• Experience as a Business Analyst or in a similar role delivering digital products, services or transformation initiatives within an Agile environment
• Strong analytical, problem-solving and communication skills, with the ability to translate complex information into clear requirements and actionable outcomes for diverse stakeholders
• Experience working collaboratively with business, product, design and technology teams to define customer needs, write user stories and acceptance criteria, and support successful delivery outcomes
• A customer-focused mindset, with experience mapping customer journeys or business processes and identifying opportunities to improve experiences, simplify processes and deliver measurable benefits
• Strong attention to detail, sound judgement and experience using modern technology and artificial intelligence tools responsibly to support analysis, documentation and decision-making while maintaining data privacy and quality standards.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.