Senior DevOps Engineer

Creditorwatch; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Fitness membership

Coffee, breakfast and snacks provided

Monthly phone credit

Wellness day off each month

Monthly massages

Employee Share Scheme

Team activities & events

Free legal services

Job summary

CreditorWatch in Sydney seeks a Senior DevOps Engineer to own end-to-end platform slices, driving cloud cost efficiency and reliability. You will shape technical direction for a lean, high-leverage team and build self-service tooling and API infrastructure.

Expect automation-led, AI-augmented operations in a production-first environment. The role reports to the Head of DevOps and is a full-time, hybrid position based in Sydney CBD.

Qualifications

• 5+ years in DevOps, Platform, SRE, or Cloud Engineering with senior ownership of production systems.
• Deep AWS expertise: ECS/Fargate, RDS/Aurora (MySQL & PostgreSQL), Lambda, IAM, VPC, S3, CloudWatch, API Gateway.
• Terraform at production scale: modules, workspaces, multi-environment, and code-review discipline.
• CI/CD with GitHub Actions: reusable workflows, composite actions, and OIDC-based cloud authentication.
• Containers and Docker: building, securing, and operating containerised workloads.
• Observability: hands-on with Datadog or equivalents (APM, SLOs, monitors-as-code).
• Cloud cost management (FinOps): right-sizing and cost attribution through tagging.
• Reliability practice: SLOs, error budgets, on-call, MTTR/MTTD.

Responsibilities

• Drive cost efficiency across a multi-account AWS environment with dashboards, budgets, and right-sizing.
• Eliminate platform risk by retiring end-of-life runtimes and consolidating accounts with guardrails.
• Govern AI/Bedrock spend with attribution and budgets.
• Extend SLO coverage and manage monitors as code in Terraform.
• Make error budgets actionable and reduce alert noise.
• Conduct disaster-recovery drills with documented objectives.
• Extend reusable CI/CD workflows and golden-path templates for rapid production releases.
• Build an internal developer platform with self-service deployments and external API gateway.
• Migrate secrets to runtime injection and consolidate IaC onto a single approach.
• Apply agentic AI to incident analysis and IaC authoring with human-in-the-loop.

Skills

DevOps

Platform engineering

SRE

Cloud engineering

Terraform

GitHub Actions

Python

Bash

AWS

Observability

Tools

Docker

Kubernetes

Datadog

Terraform

GitHub

S3

Job description

Who are we

So you might ask, who's CreditorWatch? We are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle — from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and have been named one of AFR's Top 10 Best Places to Work, as well as certified by Great Place to Work consecutively across 2022–2025.

We are scaling at pace, making this an exciting time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

We're hiring a Senior DevOps Engineer to be a senior individual contributor across our platform agenda. This is not a ticket-queue role. You'll own meaningful slices of the platform end-to-end: driving cloud cost efficiency, making reliability measurable and enforceable, building self-service developer tooling and API infrastructure, and using agentic AI harnesses (including Claude Code and MCP) as a force-multiplier in everyday operations. You'll set technical direction in your areas and raise the bar across a team that punches well above its size.

We run a substantial production platform: dozens of containerised services on AWS ECS Fargate, a fleet of Aurora databases, a large multi-repo GitHub estate, and a Datadog-based observability stack. We're a deliberately lean, high-leverage DevOps team — we scale our impact through automation, strong self-service tooling, and AI rather than through headcount.

You will report directly to the Head of DevOps in this role.

This is a full-time opportunity offering hybrid working conditions out of our Sydney CBD office.

Some of your responsibilities include and are not limited to:

• Drive cost efficiency across a multi-account AWS environment: cost dashboards, budgets, right-sizing of compute and databases, log-volume reduction, storage lifecycle policies, and Savings Plan coverage.
• Eliminate platform risk by retiring end-of-life runtimes, simplifying over-engineered infrastructure, and consolidating accounts with consistent guardrails (SCPs) and tagging.
• Bring AI/Bedrock spend under governance with attribution and budgets.
• Extend SLO coverage across production services and manage SLOs and monitors as code in Terraform.
• Make error budgets actionable, cut alert noise, measure MTTD/MTTR, and integrate alerting cleanly into the incident management workflow.
• Establish and run disaster-recovery drills with documented recovery objectives.
• Extend reusable CI/CD workflows and golden-path service templates so new services reach production in hours, not days.
• Build out an internal developer platform (self-service deployments, ephemer...
• and a production API Gateway for external APIs.
• Move secrets to runtime injection via AWS Secrets Manager, harden the container build pipeline, and consolidate infrastructure-as-code onto a single approach.
• Apply agentic AI to incident root-cause analysis and IaC authoring, with sensible human-in-the-loop guardrails.

Our ideal candidate

• 5+ years in DevOps, Platform, SRE, or Cloud Engineering with senior ownership of production systems.
• Deep AWS expertise: ECS/Fargate, RDS/Aurora (MySQL & PostgreSQL), Lambda, IAM, VPC, S3, CloudWatch, API Gateway, and comfort operating a multi-account AWS Organisation.
• Terraform at production scale: modules, workspaces, multi-environment, and code-review discipline.
• CI/CD with GitHub Actions: reusable workflows, composite actions, and OIDC-based cloud authentication.
• Containers and Docker: building, securing, and operating containerised workloads.
• Observability: hands-on with Datadog or equivalents (Prometheus/Grafana/New Relic): APM, SLOs, monitors-as-code, and log/metric/trace pipelines.
• Cloud cost management (FinOps): right-sizing, Savings Plans/Reserved Instances, and cost attribution through tagging.
• Reliability practice: SLOs, error budgets, on-call, blameless RCA, and MTTR/MTTD measurement.
• Strong scripting (Python and/or Bash) and the ability to work across a polyglot codebase (PHP, TypeScript, Python).
• Security-conscious by default: least-privilege IAM, secrets management, and WAF/GuardDuty/Security Hub-style controls.
• AI-augmented engineering: fluent with agentic coding harnesses and MCP, building reusable skills and prompts to automate operational toil.

Benefits and perks

• Fitness First Platinum gym membership for all employees.
• Barista-made coffee, breakfast, snacks, lunches and drinks provided.
• Monthly phone credit of $50.
• An additional wellness day off each month.
• Monthly in-house massages.
• Performance-based bonuses and access to an Employee Share Scheme.
• Regular team activities and events, including outings and social activities.
• Access to free legal services, including conveyancing, property advice, wills, trusts, and powers of attorney.

Our Values

• The 1%ers add up: small improvements collectively lead to significant success.
• We are dependable and trustworthy: delivering reliable and trusted services to our clients.
• We are committed to growth: we set the bar high to innovate and exceed expectations and support the development of our business and people.
• Our people make the difference: we help employees achieve their aspirations by providing challenges and opportunities.

Recruitment process

• Phone screening: a deep dive into the company, role and experience required, including a review of fit for the role.
• Hiring manager meeting: an opportunity to discuss background and alignment to the role.
• Functional meeting: a take-home case challenge to assess thinking and approach.
• Values meeting: a discussion of why CreditorWatch and cultural fit.

We are committed to you

We offer a culture with open communication and rewards and recognition, including probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.