Senior DevOps Engineer

Westpac; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee mortgage rates discounts

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac is seeking a Senior DevOps Engineer who is the technical owner of the enterprise Jira and Confluence platform, ensuring security, stability and scalability while delivering an excellent user experience.

Reporting to the Principal Engineer, you will lead platform configuration, automation, integration and governance, collaborating with stakeholders to translate business needs into technical solutions and providing guidance to support analysts.

Qualifications

• Experience administering Jira Software, Jira Service Management and Confluence.
• Strong ability to design and implement platform configurations, workflows and automation.
• Ability to translate business requirements into technical solutions and engage stakeholders effectively.

Responsibilities

• Platform Administration and technical ownership of Jira/Confluence
• Project and space configuration
• Automation management and continuous improvement
• Integration engineering
• User provisioning oversight
• Governance, risk security and compliance
• Incident resolution
• Stakeholder collaboration
• Implementation of platform enhancements
• Providing technical leadership and guidance to support analysts and administrators

Skills

Jira Administration

Confluence

Automation

Stakeholder Engagement

Tools

Atlassian Suite

Job description

What’s the role?

The Senior DevOps Engineer is the technical owner of the enterprise Jira and Confluence platform, responsible for the administration, configuration, integration and continuous improvement of the service. Reporting to the Principal Engineer, this role ensures the platform remains secure, stable, scalable and aligned to enterprise standards while delivering an excellent user experience. The role combines deep Atlassian platform expertise with platform engineering, automation, integration and operational support capabilities.

• Platform Administration and technical ownership
• Project and space configuration
• Automation Management and continuous improvement
• Integration Engineering
• User provisioning oversight
• Governance, Risk security and compliance
• Incident resolution
• Stakeholder collaboration
• Implementation of platform enhancements
• Providing technical leadership and guidance to support analysts and administrators

What do I need?

To be successful in this role, you will have extensive experience administering Jira Software, Jira Service Management and Confluence. You will be well versed in supporting enterprise SaaS platforms within large and complex organisations and have proven experience designing and implementing platform configurations, workflows and automation. You should have strong stakeholder engagement skills and be well versed in translating business requirements into technical solutions.

In addition to the above, the below skills and experience are required:

• Experience integrating Atlassian products with enterprise systems and services
• Experience managing platform incidents, problem resolution and operational support
• Jira Software administration
• Experience supporting identity management, user provisioning and access governance processes
• Experience delivering platform enhancements and continuous improvement initiatives
• Confluence administration
• Knowledge of risk management and compliance practices.
• Experience supporting governance frameworks and operating standards.
• Awareness of data privacy and regulatory requirements.
• Workflow design and configuration
• Automation rules and process automation
• Experience working with business and technology stakeholders to deliver platform outcomes

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.