Senior DevOps Engineer

Westpac Group; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Westpac Group is seeking a Senior DevOps Engineer to own and advance the Jira/Confluence platform across the enterprise. The role focuses on administration, configuration, automation, integrations, and governance to ensure security, stability and scalable service delivery.

You will lead platform improvements and provide technical leadership to analysts and administrators. Reporting to the Principal Engineer, this position emphasizes stakeholder collaboration, incident resolution, and continuous

Qualifications

• Extensive experience administering Jira Software, Jira Service Management and Confluence.
• Experience integrating Atlassian products with enterprise systems
• Experience supporting identity management, user provisioning and access governance processes
• Experience delivering platform enhancements and continuous improvement initiatives
• Knowledge of risk management and compliance practices.
• Experience supporting governance frameworks and operating standards.
• Awareness of data privacy and regulatory requirements.

Responsibilities

• Platform Administration and technical ownership
• Project and space configuration
• Automation Management and continuous improvement
• Integration Engineering
• User provisioning oversight
• Governance, Risk security and compliance
• Incident resolution
• Stakeholder collaboration
• Implementation of platform enhancements
• Providing technical leadership and guidance to support analysts and administrators

Skills

Stakeholder engagement

Automation

Platform engineering

Security & compliance

Incident management

Tools

Jira Software

Jira Service Management

Confluence

Atlassian Cloud

Automation tooling

Job description

Job Description

Create your best future as a Senior DevOps Engineer.

Job Description

Create your best future as a Senior DevOps Engineer.

What's the role?

The Senior DevOps Engineer is the technical owner of the enterprise Jira and Confluence platform, responsible for the administration, configuration, integration and continuous improvement of the service.

Reporting to the Principal Engineer, this role ensures the platform remains secure, stable, scalable and aligned to enterprise standards while delivering an excellent user experience. The role combines deep Atlassian platform expertise with platform engineering, automation, integration and operational support capabilities.

As the primary technical specialist for Jira and Confluence, the Senior DevOps Engineer is responsible for:

• Platform Administration and technical ownership
• Project and space configuration
• Automation Management and continuous improvement
• Integration Engineering
• User provisioning oversight
• Governance, Risk security and compliance
• Incident resolution
• Stakeholder collaboration
• Implementation of platform enhancements
• Providing technical leadership and guidance to support analysts and administrators

What do I need?

To be successful in this role, you will have extensive experience administering Jira Software, Jira Service Management and Confluence. You will be well versed in supporting enterprise SaaS platforms within large and complex organisations and have proven experience designing and implementing platform configurations, workflows and automation. You should have strong stakeholder engagement skills and be well versed in translating business requirements into technical solutions.

In addition to the above, the below skills and experience are required:

• Experience integrating Atlassian products with enterprise systems and services
• Experience managing platform incidents, problem resolution and operational support
• Jira Software administration
• Jira Service Management administration
• Experience supporting identity management, user provisioning and access governance processes
• Experience delivering platform enhancements and continuous improvement initiatives
• Confluence administration
• Atlassian Cloud platform management
• Knowledge of risk management and compliance practices.
• Experience supporting governance frameworks and operating standards.
• Awareness of data privacy and regulatory requirements.
• Workflow design and configuration
• Automation rules and process automation
• Experience working with business and technology stakeholders to deliver platform outcomes

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.