Senior DevOps Engineer

The University of Newcastle; Newcastle; On-site; AUD 121,000 - 141,000; Full time

Benefits offered by this job

Flexible work policy

35‑hour week

Superannuation 17%

Job summary

The University of Newcastle is seeking a Senior DevOps Engineer to advance digital platforms across the enterprise stack. You will lead a cross-functional team, architect scalable solutions and mentor developers at the Callaghan Campus.

Join a dynamic unit delivering modern services to staff and students, with a focus on security, reliability and continuous improvement in a large university environment.

Qualifications

• 5+ years of experience building on enterprise platforms with complex dependencies.
• Proven leadership and team mentorship across multiple stakeholders.
• Hands-on DevOps with automation, observability, IaC and deployment tooling.
• Strong troubleshooting of scalability and performance with ITSM experience.
• Experience implementing security, risk, and compliance controls in enterprise environments.
• Excellent communication to diverse IT stakeholders and vendors.
• Awareness of workplace obligations and fostering an inclusive workplace.

Responsibilities

• Develop and provision software and infrastructure across enterprise platforms, ensuring scalability and security.
• Lead design and implementation of AI-assisted development and CI/CD pipelines, automation and observability.
• Coordinate end-to-end system design and deployment to meet stakeholder needs.
• Provide expert guidance and training on technology platforms to University staff.
• Troubleshoot complex scalability and performance issues across multi-system environments.
• Oversee code quality, deployments, and enforce development standards.
• Ensure platform health via maintenance, upgrades and secure coding practices.
• Mentor a small team of developers and support growth with coaching.
• Build strong relationships with stakeholders, partners and vendors.

Skills

DevOps leadership

CI/CD pipelines

Automation

Observability

Infrastructure as Code

Tools

SailPoint

ServiceNow

AWS Cloud

Jira/Confluence

Job description

The University of Newcastle – Newcastle NSW

Be part of the University of Newcastle’s ongoing digital transformation and take a leadership role across our enterprise technology platforms.

The Role

Digital Technology Solutions (DTS) is the engine behind the University's technology strategy, delivering cutting-edge digital services to staff and students and enabling excellence in education, research and engagement. As a Senior DevOps Engineer, you'll sit at the heart of that mission.

This isn't a single-platform job. You'll work across an enterprise-grade modern tech stack that includes ServiceNow, Dynamics 365, Okta, SailPoint, GitHub, AWS Cloud, Microsoft Fabric, MuleSoft, Atlassian (Jira/Confluence) and more. You'll provide technical leadership in a cross-functional team to diagnose and resolve complex technical challenges, drive platform reliability and performance, and champion continuous improvement across the team.

You'll also be a people leader, mentoring and guiding a small team of developers, building their capability, and fostering a culture of innovation, accountability and collaboration. If you thrive on solving hard problems, lifting others and shaping the way technology is delivered at scale, this is your opportunity.

What you'll do

• Develop and provision software and infrastructure across enterprise platforms, ensuring solutions are scalable, reliable and secure
• Lead the design, implementation and continuous improvement of AI-assisted development, CI/CD pipelines, automation, observability and infrastructure-as-code practices
• Investigate, plan and design systems requirements to meet stakeholder needs, then coordinate implementation end-to-end
• Provide expert advice, guidance and training to DTS and broader University stakeholders on technology platforms and systems
• Troubleshoot and resolve complex scalability and performance issues across multi-system environments with upstream/downstream dependencies
• Oversee code and build quality, review deployments, and enforce development standards
• Ensure platform health through regular maintenance, upgrades, secure coding practices and alignment with University security policies
• Mentor and lead a small team of developers, supporting their growth through development plans, performance discussions and hands‑on coaching
• Build and maintain strong working relationships with internal stakeholders, managed‑service partners and vendors

What we're looking for:

• At least 5 years experience developing on enterprise platforms with complex upstream and downstream dependencies, for example across areas such as enterprise application platforms, cloud environments, or systems integration
• Demonstrated leadership and mentoring capability, including experience coordinating multiple stakeholders and managing a team of developers
• Significant hands‑on experience applying DevOps practices, including automation, observability, alerting, infrastructure-as-code, configuration management and deployment tooling
• Strong ability to identify, troubleshoot and resolve complex scalability and performance issues, with solid ITSM experience (incident, problem, change, release and service‑level management)
• Demonstrated experience implementing information security, risk management and compliance controls within enterprise technology environments
• Outstanding communication and interpersonal skills, the ability to articulate complex technical concepts to diverse audiences and build relationships across IT teams, organisation‑wide stakeholders and vendors
• Demonstrated knowledge of workplace obligations and experience cultivating a safe, healthy, equitable, diverse and respectful workplace

Nice‑to‑Have

• Experience with ServiceNow or Dynamics 365 is valued but not essential
• Detailed working knowledge across a very broad range of enterprise IT ecosystems

This is a full‑time, continuing position at HEW Level 8, located in the Digital Technology Solutions department at the Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world‑leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2030 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here - Our University.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• A remuneration of $120677 - $140791 + superannuation commensurate with skills and experience
• Excellent employment conditions in line with University of Newcastle professional staff conditions.
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre‑employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre‑employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

We are excited to be Looking Ahead with you

We are committed to a fair, inclusive, and barrier-free recruitment process. If you require an alternative way to access the Position Description or submit your application, please contact **********@newcastle.edu.au.

Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.

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