Digital Content Producer

The University of Newcastle; Newcastle City Council; On-site; AUD 97,000 - 107,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour week

17% super and salary packaging

Additional University Holiday days

Discounts in private health insurance

Job summary

The University of Newcastle is seeking an experienced Digital Content Producer to shape and continually improve the University’s website and intranet. This role combines digital content, web production, UX and technology to create accessible, engaging experiences.

You will collaborate with stakeholders to turn needs into practical digital solutions, optimise pages and campaigns, support personalisation, SEO, accessibility and UX initiatives in an agile environment at Callaghan Campus.

Qualifications

• Experience producing high-quality digital content with SEO and accessibility.
• Experience using CMS to create engaging, user-focused pages.
• Understanding of UX/UI and using analytics to improve digital experiences.

Responsibilities

• Create and continuously improve user-centred digital experiences across website and intranet.
• Write and produce engaging, accessible and SEO-focused digital content.
• Apply HTML and CSS, web standards and QA practices to deliver high-quality experiences.
• Use analytics and user research to improve content usability and performance.
• Build stakeholder relationships and translate requirements into practical digital solutions.
• Lead Web Publisher and Approver training and provide specialist advice on content, accessibility, SEO and web best practice.
• Collaborate in an agile team to deliver digital projects aligned with strategy.

Skills

Content production

SEO

Accessibility

HTML/CSS

UX/UI

Analytics

Stakeholder management

Agile

Tools

Content Management System (CMS)

Job description

The University of Newcastle – Newcastle NSW

The University of Newcastle is looking for an experienced and creative Digital Content Producer to help shape and continuously improve the University’s website and intranet.

This is an opportunity to bring together your skills in digital content, web production, user experience and technology to create digital experiences that are engaging, accessible and easy to use.

Working across a diverse range of projects and business areas, you’ll partner with stakeholders to understand their needs and turn them into practical, audience-focused digital solutions. From developing and optimising web pages and campaign experiences to supporting personalisation, SEO, accessibility and UX initiatives, you’ll have the opportunity to make a visible impact across the University’s digital channels.

What you’ll do:

• Create and continuously improve user-centred digital experiences across the University’s website and intranet.
• Write and produce engaging, accessible and SEO-focused digital content, including web, campaign and personalised pages.
• Apply HTML and CSS, web standards and quality assurance practices to deliver high-quality digital experiences across devices.
• Use analytics, user research and testing to improve content, usability and digital performance, contributing to UX/UI initiatives and the Design System.
• Build strong stakeholder relationships, translating business requirements into practical, audience-focused digital solutions.
• Lead Web Publisher and Approver training and provide specialist advice on digital content, accessibility, SEO and web best practice.
• Work collaboratively in an agile, interdisciplinary team to deliver digital projects aligned with the University’s strategy and priorities.

About you

You’ll be a confident digital professional who combines strong content and web production skills with a genuine focus on the user experience.

You’ll bring:

• Demonstrated experience producing high-quality digital content, with strong writing and editing skills and an understanding of SEO, accessibility and digital best practice.
• Experience using content management systems to create engaging, user-focused web pages and digital experiences, with working knowledge of HTML and CSS.
• Understanding of UX/UI principles and the ability to use research, analytics and testing to improve digital experiences.
• Strong stakeholder engagement skills, with the ability to translate business needs into practical, audience-focused digital solutions.
• Excellent organisation and project coordination skills, with a proactive, collaborative and solutions-focused approach to managing competing priorities in an agile environment.

Most importantly, you’ll be someone who is curious about how people interact with digital content and enjoys finding better ways to connect audiences with the information and services they need.

This continuingrole is full time at a HEW 6 Higher Education Worker Level and is located at Callaghan Campus

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2030 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here – Our University.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• A remuneration of $97217 - $107268 p.a. + superannuation commensurate with skills and experience
• Excellent employment conditions in line with University of Newcastle professional staff conditions.
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role.

For specific position enquiries, please contact Mark Rogan, Web Manager(02) 49854***oremail **********@newcastle.edu.au

Having Difficulties? Please reach out to us: **********@newcastle.edu.au

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non‑negotiable.

We are excited to be Looking Ahead with you!

Footer

We are committed to a fair, inclusive, and barrier-free recruitment process. If you require an alternative way to access the Position Description or submit your application, please contact **********@newcastle.edu.au.

Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.