DevOps Engineering Specialist

The University of Newcastle; Newcastle; On-site; AUD 107,000 - 121,000; Full time

Benefits offered by this job

35 hour week

17% superannuation

Salary packaging

Flexible working arrangements

Additional leave and leave loading

Discounts on private health insurance,

Job summary

The University of Newcastle in Newcastle, NSW is seeking a DevOps Engineering Specialist to drive scalable enterprise platforms across ServiceNow, Dynamics 365, AWS, and more. You’ll work with cross-functional teams to enhance reliability, automate pipelines, and support secure coding practices.

This full-time role offers mentoring, collaboration, and opportunities to shape engineering culture. You’ll be part of a modern tech stack and contribute to the university’s digital transformation while

Qualifications

• 4+ years designing, building and improving scalable enterprise systems across complex environments.
• Experience applying DevOps practices: automation, observability, IaC, and deployment tooling.
• Ability to troubleshoot scalability and performance issues with ITSM experience.
• Leadership and mentoring capabilities across multiple stakeholders.
• Strong interpersonal skills and teamwork with clear communication.
• Knowledge of safe, equitable, diverse and respectful workplace.

Responsibilities

• Develop and deploy software, infrastructure and tool sets for build/test/release of enterprise solutions.
• Assist in building platform pipelines within the capability area.
• Design and improve AI-assisted development, CI/CD, automation and IaC practices.
• Analyze and troubleshoot incidents affecting engineering delivery.
• Assist with design, management and monitoring of systems and platforms.
• Engage with technical teams and business to identify tooling needs.
• Support platform health through upgrades and secure coding aligned with policies.
• Mentor less-experienced DevOps team members.
• Build relationships with internal stakeholders and vendors.

Skills

DevOps practices

CI/CD pipelines

Automation

Observability

Infrastructure-as-code

Incident management

Tools

ServiceNow

Dynamics 365

Okta

SailPoint

GitHub

AWS

Microsoft Fabric

MuleSoft

Jira

Confluence

Job description

The University of Newcastle – Newcastle NSW

Be part of the University of Newcastle's ongoing digital transformation and help shape the future of our enterprise technology platforms.

The Role

Digital Technology Solutions (DTS) is the engine behind the University's technology strategy, delivering cutting-edge digital services to staff and students and enabling excellence in education, research and engagement. As a DevOps Engineering Specialist, you'll play a key role in that mission.

This isn't a single-platform job. You'll work across an enterprise-grade modern tech stack that includes ServiceNow, Dynamics 365, Okta, SailPoint, GitHub, AWS Cloud, Microsoft Fabric, MuleSoft, Atlassian (Jira/Confluence) and more. You'll collaborate with cross-functional teams to diagnose and resolve complex technical issues, contribute to platform reliability and performance, and support the ongoing evolution of University technology services and practices.

You'll also have the opportunity to mentor less-experienced team members, help lift capability across the DevOps team, and contribute to a culture of innovation, accountability and collaboration. If you thrive on solving hard problems, improving how things work and building great technology at scale, this is your opportunity.

What you'll do:

• Develop and deploy software, infrastructure and tool sets for the build, test and release of enterprise solutions
• Assist in building and developing platform pipelines within the capability area
• Contribute to the design, implementation and continuous improvement of AI-assisted development, CI/CD pipelines, automation, observability and infrastructure-as-code practices
• Analyse, debug and troubleshoot incidents and contribute to resolving problems impacting engineering and solution delivery
• Assist with design, management and monitoring of systems and platforms
• Proactively engage with technical teams and the business to identify the right tooling and practices for development and delivery
• Support platform health through regular maintenance, upgrades, secure coding practices and alignment with University security policies
• Mentor less-experienced members of the DevOps team, sharing knowledge and helping build capability
• Build and maintain strong working relationships with internal stakeholders, managed-service partners and vendors

What We're Looking For

• At least 4 years’ experience designing, building and improving scalable enterprise systems with upstream and downstream dependencies across complex environments, for example across areas such as enterprise application platforms, cloud environments, or systems integration
• Demonstrated experience applying DevOps practices, including automation, observability, alerting, infrastructure-as-code, configuration management and deployment tooling
• Strong ability to identify, troubleshoot and resolve complex scalability and performance issues, with demonstrated ITSM experience (incident, problem, change, release and service-level management)
• Leadership capabilities including the ability to mentor team members and work effectively with multiple stakeholders to achieve successful outcomes
• Highly developed interpersonal skills, including the ability to work effectively in a team environment with clear communication and mutual respect
• Demonstrated knowledge of workplace obligations and experience cultivating a safe, healthy, equitable, diverse and respectful workplace

Nice-to-Have

• Experience with ServiceNow or Dynamics 365 is valued but not essential
• Detailed working knowledge across a very broad range of IT ecosystems

This is a full-time, continuing position at HEW Level 7, located in the Digital Technology Solutions department at the Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2030 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here – Our University.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• A remuneration of $107268 - $120677p.a. + superannuation commensurate with skills and experience
• Excellent employment conditions in line with University of Newcastle professional staff conditions.
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non‑negotiable.

We are excited to be Looking Ahead with you

We are committed to a fair, inclusive, and barrier‑free recruitment process. If you require an alternative way to access the Position Description or submit your application, please contact **********@newcastle.edu.au.

Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role.

For specific position enquiries, please contact Michael Skerritt, Senior Manager, DevOps Engineering (02)4921 7*** or email ***************@newcastle.edu.au

Having Difficulties? Please reach out to us: **********@newcastle.edu.au