Senior Data Centre Operations Leader

Apod Discounts Pty Ltd; City of Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Amazon Web Services (AWS), through Amazon Corporate Services Pty Ltd, is seeking a Datacentre Operations Cluster Manager to lead data centre operations teams across multiple shifts and support the reliable operation of AWS infrastructure. This is a senior leadership role responsible for safety, quality, performance and budgets.

You will mentor managers, oversee development, and drive continuous improvement while coordinating with vendors and maintaining high service levels across the cluster.

Qualifications

• 10+ years of people leadership experience.
• Experience delivering complex projects with ownership of a mission-critical team.
• Excellent written and verbal communication skills.
• Experience working to health and safety standards and regulations.

Responsibilities

• Lead Data Centre Operations managers and staff across multiple sites and shifts.
• Own safety, quality, performance and customer experience across the cluster.
• Drive achievement of operational goals and business objectives.
• Lead strategic planning, forecasting and performance management.
• Mentor and develop managers, peers and direct reports.
• Oversee technical, functional and professional development.
• Conduct performance reviews and workforce planning.
• Share best practices across the cluster.
• Coordinate with third-party vendors and ensure SLAs are met.
• Manage operations budgets and expenditure.
• Lead incident response for major operational events.
• Maintain data centre policies and procedures.
• Support continuous improvement initiatives across regional ops.
• Act as deputy for the Cluster Leader when required.

Skills

People leadership

Operational management

Communication skills

Health and safety compliance

Project management

Job description

Amazon Web Services (AWS), through Amazon Corporate Services Pty Ltd, is seeking a Datacentre Operations Cluster Manager to lead data centre operations teams across multiple shifts and support the reliable operation of AWS infrastructure. This is a senior leadership role responsible for safety, quality, performance and budgets.

You will mentor managers, oversee development, and drive continuous improvement while coordinating with vendors and maintaining high service levels across the cluster.