Datacentre Operations Cluster Leader

Amazon Web Services (AWS); City of Melbourne; On-site; AUD 140,000 - 210,000; Full time

Job summary

Amazon Corporate Services Pty Ltd in Australia seeks a DCO Manager to lead a team across data centres, driving operational excellence with a strong emphasis on safety and customer experience.

The role requires 10+ years of leadership, proven delivery of complex projects, and excellent communication. Applicants must be Australian citizens and eligible for an Australian Government security clearance to complete suitability assessment.

Qualifications

• 10+ years of people leadership experience.
• Experience delivering complex projects with ownership of mission-critical team and/or product operations.
• Excellent written and verbal communications skills.
• Experience with health & safety standards and regulations.
• Experience with project management.
• 5+ years of relevant work in a data center or other critical environment.

Responsibilities

• Lead and supervise a team of DCO Managers and employees within data centres.
• Overall safety, quality, performance and customer experience across multiple shifts.
• Carry out supervisory responsibilities in accordance with the organisation’s policies and procedures.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop both peers and direct reports for career progression.
• Oversee team learning and development, both technical/functional and soft skills development.
• Write and deliver annual performance reviews to staff.
• Develop, improve, and share operational best practices across the Cluster.
• Coordinate daily with third party vendors ensuring adherence to contracted SLAs.
• Effectively and efficiently manage the operations budget and expenditures.
• Lead on the resolution of major incidents.

Skills

People leadership

Strategic planning

Project management

Budget management

Stakeholder communications

Job description

Amazon Corporate Services Pty Ltd in Australia seeks a DCO Manager to lead a team across data centres, driving operational excellence with a strong emphasis on safety and customer experience.

The role requires 10+ years of leadership, proven delivery of complex projects, and excellent communication. Applicants must be Australian citizens and eligible for an Australian Government security clearance to complete suitability assessment.