Senior Data Center Hardware & Ops Leader

Oracle Corporation; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Oracle Corporation is seeking a Senior Manager Data Center Hardware Support for the Sydney region. The role leads on-site hardware installation, network solutions, and regional operations across multiple teams and vendors.

You will drive incident resolution, maintain SOPs/MOPs, and ensure SLA compliance while mentoring technicians and coordinating with customers and partners. This is a leadership role with significant regional responsibilities.

Qualifications

• 10+ years of experience in data center or IT infrastructure management.
• Proven leadership of multi-site teams.
• Experience coordinating with customers and vendors.
• Strong knowledge of SOPs, MOPs, and change control.

Responsibilities

• Lead on-site hardware installation and troubleshooting for a region.
• Oversee server upgrades and component replacements for existing customers.
• Coordinate networking solutions and cabling validation.
• Manage major outage responses and escalation handling.
• Ensure SLA compliance and vendor performance.
• Mentor junior technicians and drive process improvements.

Skills

People management

Vendor management

Network troubleshooting

Server hardware

Data center operations

Tools

Data center tools

Job description

Oracle Corporation is seeking a Senior Manager Data Center Hardware Support for the Sydney region. The role leads on-site hardware installation, network solutions, and regional operations across multiple teams and vendors.

You will drive incident resolution, maintain SOPs/MOPs, and ensure SLA compliance while mentoring technicians and coordinating with customers and partners. This is a leadership role with significant regional responsibilities.