Senior D365 CRM Consultant – Marketing & Insights

Experis Australia; Canberra; On-site; AUD 189,420 - 206,640; Part time

Job summary

A technology consultancy in Canberra is seeking a highly skilled Senior Functional Consultant to optimize real-time journeys and event planning capabilities within a Federal Government environment. The ideal candidate has deep expertise in Microsoft Dynamics 365 CRM, particularly in the Marketing and Customer Insights modules. This contract position offers competitive pay and requires Australian Citizenship with an active Baseline Clearance.

Qualifications

• Proven experience using and configuring Microsoft Dynamics 365 Customer Insights - Journeys and Data products.
• Strong understanding of marketing tactics and technical solutions.

Responsibilities

• Lead the expansion of Real-time Journeys and Event Planning modules.
• Collaborate with internal teams to support develop nurture activities, trigger-based marketing campaigns.
• Provide guidance on implementing brand and compliance profiles.

Skills

Microsoft Dynamics 365 CRM

Configuration optimisation

Real-time Journeys

Event Planning

Marketing tactics

Technical Proficiency in CRM systems

Knowledge of Australian privacy laws

Education

Tertiary qualifications in ICT-related field

Microsoft Dynamics 365 certifications

Job description

A technology consultancy in Canberra is seeking a highly skilled Senior Functional Consultant to optimize real-time journeys and event planning capabilities within a Federal Government environment. The ideal candidate has deep expertise in Microsoft Dynamics 365 CRM, particularly in the Marketing and Customer Insights modules. This contract position offers competitive pay and requires Australian Citizenship with an active Baseline Clearance.