Senior D365 CE Techno-Functional Consultant (NV1)

DXC Technology Company; Sydney; Remote; AUD 180,000 - 230,000; Full time

Job summary

DXC Technology is seeking a Senior D365 CE Technical or Techno-Functional Consultant on a contract basis. The role covers full lifecycle delivery of Dynamics 365 Customer Engagement solutions and requires NV1 clearance.

Applicants may be based anywhere in Australia, with hands-on design, development and integration work across Sales, Service and related modules. The successful candidate will translate business needs into scalable D365 CE solutions, mentor junior staff and collaborate with

Qualifications

• Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement.
• Senior-level experience in a D365 CE Technical Consultant, Developer or Techno-Functional Consultant role.
• Strong understanding of D365 CE architecture, configuration and customisation.
• Hands‑on experience with JavaScript, plugins, Power Automate and Dataverse.
• Experience integrating D365 CE with other enterprise applications and systems.
• Ability to understand business requirements and translate into technical solutions.

Responsibilities

• Design, configure and develop solutions across Dynamics 365 CE, including Sales, Customer Service and related Customer Engagement capabilities.
• Translate business requirements into practical, scalable D365 CE solutions.
• Work closely with customers and stakeholders to understand requirements, provide technical guidance and recommend appropriate solutions.
• Lead or contribute to solution design, technical documentation and development activities.
• Develop and customise D365 CE using JavaScript, plugins, workflows, Power Automate and other relevant technologies.
• Work across integrations between D365 CE and other enterprise applications and platforms.
• Investigate and resolve technical issues across existing D365 CE environments and contribute to continuous improvement.
• Support testing, deployments and release activities across development and production environments.
• Collaborate with functional consultants, developers, architects and delivery teams to ensure successful outcomes.
• Provide technical input into estimates, planning and solution approaches.
• Contribute to knowledge sharing, mentoring and development of less experienced team members.

Skills

D365 CE

JavaScript

Power Automate

Dataverse

System integration

Solution design

Mentoring

Tools

Power Automate

Plugins

Job description

DXC Technology is seeking a Senior D365 CE Technical or Techno-Functional Consultant on a contract basis. The role covers full lifecycle delivery of Dynamics 365 Customer Engagement solutions and requires NV1 clearance.

Applicants may be based anywhere in Australia, with hands-on design, development and integration work across Sales, Service and related modules. The successful candidate will translate business needs into scalable D365 CE solutions, mentor junior staff and collaborate with