Senior D365 CE Consultant — CRM Strategy & Delivery

Reo Group; Melbourne; On-site; AUD 98,000 - 138,000; Full time

Benefits offered by this job

Relocation sponsorship considered

Professional development

Enterprise project opportunities

Job summary

Reo Group seeks a Principal Consultant for Dynamics 365 Customer Engagement in New Zealand. You will lead enterprise CE projects, steer consulting workstreams, and collaborate with sponsors, architects, and developers to shape and deliver complex CRM solutions.

Applicants should bring substantial client-facing experience, strong functional design skills, and a track record of delivering large-scale CE implementations, with expertise in Power Platform and AI-enabled methods.

Qualifications

• Substantial client-facing consulting experience on enterprise CRM projects.
• Strong ability to make design decisions and lead consulting workstreams.
• Understanding of Sales/Service processes and cross-domain integration considerations.

Responsibilities

• Set functional direction for CRM programmes and major design decisions.
• Clarify priorities with sponsors and explain trade-offs.

Skills

Dynamics 365 CE

Solution Architecture

Client Facing

Project Leadership

Power Platform

Copilot AI

Tools

Power Platform

Copilot AI

Job description

Reo Group seeks a Principal Consultant for Dynamics 365 Customer Engagement in New Zealand. You will lead enterprise CE projects, steer consulting workstreams, and collaborate with sponsors, architects, and developers to shape and deliver complex CRM solutions.

Applicants should bring substantial client-facing experience, strong functional design skills, and a track record of delivering large-scale CE implementations, with expertise in Power Platform and AI-enabled methods.