Senior Customer Success Manager - Enterprise AV & IT

Round Table Recruitment Pty Ltd; Sydney; On-site; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Base salary up to $120k

Regular pay reviews

Staff development

Long tenure company

Job summary

Round Table Recruitment Pty Ltd in Sydney is seeking an experienced Customer Success Manager to lead enterprise AV and IT projects for corporate clients. You will act as the go-to contact between the client and internal delivery teams, ensuring successful delivery and satisfaction.

The role focuses on commercial AV projects, workplace technologies, and delivering value to enterprise environments in Sydney. The ideal candidate has MSP experience in AV/IT and strong stakeholder management skills.

Qualifications

• Experience as Customer Success Manager in a managed services environment (AV & IT).
• Strong knowledge of workplace technologies and AV solutions.
• Excellent communication and stakeholder management skills.

Responsibilities

• Serve as the primary point of contact between client and delivery teams.
• Manage enterprise client relationships in Sydney projects.
• Support commercial and corporate AV projects.

Skills

CSM experience

AV & IT knowledge

Customer-focused

Stakeholder management

Job description

Round Table Recruitment Pty Ltd in Sydney is seeking an experienced Customer Success Manager to lead enterprise AV and IT projects for corporate clients. You will act as the go-to contact between the client and internal delivery teams, ensuring successful delivery and satisfaction.

The role focuses on commercial AV projects, workplace technologies, and delivering value to enterprise environments in Sydney. The ideal candidate has MSP experience in AV/IT and strong stakeholder management skills.