Senior Customer Insights Analyst Drive Impactful Dashboards

Transport for NSW; Sydney; Hybride; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Diversity initiatives

Résumé du poste

Transport for NSW is hiring a data analytics professional to translate business challenges into actionable insights and to drive evidence-based decision making across our systems and customers. You will lead dashboard development and deliver customer-focused analytics.

You have advanced SQL, experience with Python or R, and strong data modelling skills, with the ability to collaborate across teams and present results to senior stakeholders.

Qualifications

• Translating complex business problems into actionable analytical solutions.
• Strong SQL skills and data modelling capabilities.
• Experience with Python or R and data visualization tools.
• Experience handling large datasets and analytics environments.
• Excellent stakeholder engagement and communication skills.

Responsabilités

• Partner with senior leaders to translate business challenges into analytical solutions.
• Develop dashboards, reporting, and data visualisations to inform strategy.
• Analyse large datasets from multiple sources to uncover trends.
• Mentor team members in advanced analytics practices and present insights to stakeholders.

Connaissances

Advanced SQL

Data modelling

Python or R

Dashboards

Formation

CS/Engineering/Statistics degree

Outils

Tableau

Power BI

AWS QuickSight

SQL databases

Description du poste

Transport for NSW is hiring a data analytics professional to translate business challenges into actionable insights and to drive evidence-based decision making across our systems and customers. You will lead dashboard development and deliver customer-focused analytics.

You have advanced SQL, experience with Python or R, and strong data modelling skills, with the ability to collaborate across teams and present results to senior stakeholders.