Senior Customer Implementation & Onboarding Lead

Agreenspace; Williamstown; On-site; AUD 120,000 - 150,000; Full time

Job summary

agreenspace in Australia is seeking a Senior Manager - Customer Implementation to own end-to-end onboarding and implementation for freight customers at Williamstown, SA. You will lead a specialist team and partner with Sales, Operations, IT, Finance and Shared Services to deliver high-quality, scalable onboarding from deal to live operations.

You'll drive governance, mentor staff, and lead strategic, high-profile implementations while representing the brand in customer forums and executive

Qualifications

• Experience leading onboarding & implementation projects for enterprise customers.
• Proven ability to mentor staff and govern large programs.
• Strong cross-functional collaboration with Sales, IT, Finance and Operations.

Responsibilities

• Own end-to-end onboarding and implementation for freight customers.
• Lead a specialist team and coordinate with Sales, Operations, IT, Finance and Shared Services.
• Represent the brand in customer forums and executive discussions.

Job description

agreenspace in Australia is seeking a Senior Manager - Customer Implementation to own end-to-end onboarding and implementation for freight customers at Williamstown, SA. You will lead a specialist team and partner with Sales, Operations, IT, Finance and Shared Services to deliver high-quality, scalable onboarding from deal to live operations.

You'll drive governance, mentor staff, and lead strategic, high-profile implementations while representing the brand in customer forums and executive