Senior CRM & Programs Analyst — Flexible Work

Department of Health Victoria; City of Melbourne; Presencial; AUD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Diversity and inclusion focus

Descripción de la vacante

The Department of Health Victoria is seeking a Senior Functional Analyst to support the Communities and Families Portfolio in Melbourne. You will help define business problems, translate requirements into functional designs, and contribute to CRM and ICT project delivery.

Responsibilities include gathering and analysing business needs, assessing alignment with existing products, documenting user stories, and creating functional and non-functional specifications to enable high-quality outcomes

Formación

• Experience gathering and analysing business requirements.
• Experience documenting user stories and specifications.
• Strong understanding of CRM/ICT project delivery.

Responsabilidades

• Gather and analyse business requirements and translate them into functional specifications.
• Assess alignment with existing products and design system solutions.
• Document user stories and both functional and non-functional requirements.

Conocimientos

Analytical skills

Stakeholder collaboration

Agile project experience

Educación

IT-related degree or qualification

PRINCE2 certification

Descripción del empleo

The Department of Health Victoria is seeking a Senior Functional Analyst to support the Communities and Families Portfolio in Melbourne. You will help define business problems, translate requirements into functional designs, and contribute to CRM and ICT project delivery.

Responsibilities include gathering and analysing business needs, assessing alignment with existing products, documenting user stories, and creating functional and non-functional specifications to enable high-quality outcomes