Senior Coordinator, Student Wellbeing Connect

La Trobe University; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

17% employer contributed superannuston

On-site childcare facilities

Flexible work arrangements

Staff study discounts

Job summary

La Trobe University in Victoria seeks a Senior Coordinator, Student Wellbeing Connect, to provide high-quality clinical case management for students facing complex psychosocial challenges. The role supports crisis intervention, risk assessment, care coordination and referrals, in a trauma-informed, victim-centred framework.

Based at Trove University's Bundoora campus with hybrid work, the position is full-time and continuing, reporting to Wellbeing Services within the Student Experience and

Qualifications

• Qualifications in Social Work or Psychology with post-qualification experience in case management, counselling and wellbeing support.
• Experience in case management roles handling complex psychosocial issues, crisis intervention, risk assessment and heavy caseloads.
• Strong written and verbal communication, and ability to collaborate with multiple stakeholders.

Responsibilities

• Provide crisis intervention, risk assessment and care coordination for students.
• Advocate for students and refer to appropriate services.
• Deliver trauma-informed, victim-centred support for students affected by violence, harassment or bullying.

Skills

Social Work

Psychology

Case management

Counselling

Wellbeing support

Crisis intervention

Risk assessment

Interpersonal skills

Education

Social Work degree

Psychology degree

Job description

• HEO7
• Full-time
• Continuing Position
• Based at Trove University's Bundoora campus
• Hybrid working arrangements

About the position

The Senior Coordinator, Student Wellbeing Connect, sits within Wellbeing Services in the Student Experience and Employability Division at La Trobe University. The role supports student health and wellbeing through the delivery of high-quality clinical case management for students experiencing complex psychosocial challenges.

Key responsibilities include crisis intervention, risk assessment, care coordination, advocacy, supportive counselling and referrals to appropriate services. The role also provides trauma-informed, victim-centred support to students affected by violence, harassment, bullying or complex behavioural matters, helping them navigate challenges and achieve positive personal and academic outcomes.

Essential Criteria

Skills and knowledge required for the position

• Qualifications in Social Work or Psychology, with significant time post qualification and extensive relevant experience in case management, counselling and wellbeing support. Eligibility for membership of the AASW (Social Work) or registration as a psychologist with the Australian Health Practitioners Regulation Agency.
• Demonstrated experience in case management roles with experience in managing complex psychosocial issues, behavioural management, crisis intervention, risk assessment and managing a demanding case load.
• Highly developed written and verbal communication skills and excellent interpersonal skills, especially the capacity to work collaboratively with multiple stakeholders.
• Demonstrated experience and success in working with diverse client groups, including the ability to engage and build rapport with complex clients.
• Experience in working in a trauma informed, victim centred manner, including experience in working with (but not limited to) people who have experienced intimate partner violence, harassment, bullying and sexual assault.

Please see the position description for all other Duties and Skills and knowledge required for the position

Benefits

• 17% employer contributed superannuation
• On site childcare facilities
• Flexible work arrangements, job-share applicants will be individually considered
• Discounts for staff and their family members to study a range of La Trobe courses

Why La Trobe

• Help transform the lives of students, partners and communities now and in the future
• Develop your career at an innovative, global university where you'll collaborate with community and industry to create impact.
• Enjoy working on our inspiring and stunning campuses - the perfect hub for industry, students and academics

Closing date: By Sunday the 22nd of November 2026

Position Enquiries: Courtney Walshe, Team Leader, Student Wellbeing Connect

[e-mail]

Recruitment Enquiries: Madeleine Parker, First Nations Talent Acquisition Consultant

[e-mail]

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

Based Violence (GBV Code). This aligns with our mission to create safe and respectful communities.Candidates will be asked during the recruitment process to declare whether they have ever been investigated for, or found to have engaged in, gender-based violence inpreviousemployment and/or in legal proceedings and provide relevant information toassistindeterminingsuitability. Gender-based violence means any form of physical or non-physical violence, harassment,abuseor threats based on gender, that results in, or is likely to result in harm, coercion, control, fear or deprivation liberty or autonomy.