Senior Coordinator - Respite Services

Wesley Mission Queensland Limited; Brisbane; On-site; AUD 95,000 - 120,000; Full time

Benefits offered by this job

Salary packaging benefits

Employee Assistance Program (EAP)

Ongoing training and professional dev.

Supportive team culture

Meaningful impact

Career development opportunities

Job summary

Wesley Mission Queensland invites applications for a Senior Coordinator - Respite. You will lead respite services for older Australians, ensuring compassionate, high-quality, person-centred care in collaboration with the Respite Manager.

You will coordinate referrals, intake and assessments, monitor service quality, oversee centre operations and support a dedicated team while upholding the Eden Philosophy and WMQ values across the organisation.

Qualifications

• Proven leadership experience in a care or community services setting.
• Experience coordinating aged care, respite, disability or community support services.
• Strong ability to organise referrals, intake and assessments, and to monitor service delivery.
• Experience supporting multidisciplinary teams and promoting high-quality service delivery.
• Excellent interpersonal and written communication skills.
• Strong organisational, administrative and time-management skills.
• Commitment to continuous quality improvement and person-centred care.
• Ability to build positive relationships with clients, families and staff.
• Understanding of Eden Alternative philosophy and WMQ values.

Responsibilities

• Provide leadership and operational oversight across respite services.
• Coordinate referrals, intake and assessments for clients.
• Monitor service quality and ensure person-centred care.
• Oversee centre operations and supervision of staff.
• Promote continuous quality improvement and robust reporting.

Skills

Leadership

People management

Service coordination

Communication

Time management

Education

Qualifications in Aged Care or related field

Job description

Full-Time | 6-Month Fixed-Term Contract (with potential extension) - Sinnamon Park

Senior Coordinator - Respite

As the Senior Coordinator - Respite, you will provide leadership, coordination and operational oversight across our respite services, supporting older Australians to remain connected, engaged and living well in their communities.

Working closely with the Respite Manager, you will lead a dedicated team, coordinate referrals, intake and assessments, monitor service quality, oversee centre operations, and ensure clients receive high-quality, person-centred care aligned with the Eden Philosophy and Wesley Mission Queensland's values.

This is an exciting opportunity for an experienced leader who is passionate about supporting ageing Australians and fostering positive outcomes for clients, families and staff.

What We Offer

• Salary packaging benefits to increase your take-home pay
• Employee Assistance Program (EAP)
• Ongoing training and professional development opportunities
• Supportive and values-driven team culture
• Opportunity to make a meaningful impact in the lives of older Australians
• Career development opportunities within a leading community services organisation
• Work for a respected not-for-profit organisation with over 100 years of service

What We're Looking For

• Demonstrated leadership and people management experience
• Experience coordinating aged care, respite, disability or community support services
• Strong knowledge of client intake, assessment, referral and service coordination processes
• Experience supporting multidisciplinary teams and promoting high-quality service delivery
• Strong organisational, administrative and time-management skills
• Excellent interpersonal, written and verbal communication skills
• Experience undertaking reporting, quality improvement activities and operational administration
• Commitment to continuous quality improvement and person-centred care
• Ability to build positive relationships with clients, families, staff and stakeholders
• Understanding of and commitment to the Eden Alternative® philosophy

A Valuable Addition, Yet Not a Must-Have!

• Experience within Commonwealth Home Support Programme (CHSP), Service Agreement Holder (SAH), Fee for Service (FFS) or similar funded community care programs
• Previous experience in respite centre operations
• Experience promoting services, engaging communities and supporting occupancy growth
• Knowledge of aged care reforms and contemporary community care practices
• Qualifications in Aged Care, Disability, Service Coordination or a related field
• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
• Relevant probity checks required by legislation and WMQ policy
• Current Driver's Licence and willingness to travel for work

About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation, we encourage applications from Aboriginal and Torres Strait Islander Peoples.