Senior Coordinator - Respite

Wesley Mission Queensland Limited; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program (EAP)

Professional development

Supportive team culture

Job summary

Wesley Mission Queensland Limited in Sinnamon Park, Brisbane, is seeking a Senior Coordinator - Respite to provide leadership and operational oversight across our respite services. You will lead a dedicated team, coordinate referrals, intake and assessments, and monitor service quality to ensure high-quality, person-centred care aligned with the Eden Philosophy and WMQ values.

This fixed-term 6-month contract offers opportunity for extension within a respected not-for-profit organisation with a

Qualifications

• Demonstrated leadership and people management experience.
• Experience coordinating aged care, respite, disability or community support services.
• Strong knowledge of client intake, assessment, referral and service coordination processes.
• Experience supporting multidisciplinary teams and promoting high-quality service delivery.
• Strong organisational, administrative and time-management skills.
• Excellent interpersonal, written and verbal communication skills.
• Experience undertaking reporting, quality improvement activities and operational administration.
• Commitment to continuous quality improvement and person-centred care.
• Ability to build positive relationships with clients, families, staff and stakeholders.
• Understanding of and commitment to the Eden Alternative® philosophy.

Responsibilities

• Provide leadership, coordination and operational oversight across respite services.
• Lead a dedicated team, coordinate referrals, intake and assessments.
• Monitor service quality and oversee centre operations.
• Ensure clients receive high-quality, person-centred care aligned with the Eden Philosophy and WMQ values.
• Collaborate with Respite Manager and multidisciplinary teams to support outcomes.
• Contribute to reporting and continuous quality improvement activities.

Skills

Leadership

People management

Aged care coordination

Referral & intake

Service quality monitoring

Job description

Full-Time | 6-Month Fixed-Term Contract (with potential extension) - Sinnamon Park

Your Role as Senior Coordinator - Respite

As the Senior Coordinator - Respite, you will provide leadership, coordination and operational oversight across our respite services, supporting older Australians to remain connected, engaged and living well in their communities.

Working closely with the Respite Manager, you will lead a dedicated team, coordinate referrals, intake and assessments, monitor service quality, oversee centre operations, and ensure clients receive high-quality, person-centred care aligned with the Eden Philosophy and Wesley Mission Queensland's values.

This is an exciting opportunity for an experienced leader who is passionate about supporting ageing Australians and fostering positive outcomes for clients, families and staff.

What We Offer

• Salary packaging benefits to increase your take-home pay
• Employee Assistance Program (EAP)
• Ongoing training and professional development opportunities
• Supportive and values-driven team culture
• Opportunity to make a meaningful impact in the lives of older Australians
• Career development opportunities within a leading community services organisation
• Work for a respected not-for-profit organisation with over 100 years of service

What We're Looking For

• Demonstrated leadership and people management experience
• Experience coordinating aged care, respite, disability or community support services
• Strong knowledge of client intake, assessment, referral and service coordination processes
• Experience supporting multidisciplinary teams and promoting high-quality service delivery
• Strong organisational, administrative and time-management skills
• Excellent interpersonal, written and verbal communication skills
• Experience undertaking reporting, quality improvement activities and operational administration
• Commitment to continuous quality improvement and person-centred care
• Ability to build positive relationships with clients, families, staff and stakeholders
• Understanding of and commitment to the Eden Alternative® philosophy

A Valuable Addition, Yet Not a Must-Have!

• Experience within Commonwealth Home Support Programme (CHSP), Service Agreement Holder (SAH), Fee for Service (FFS) or similar funded community care programs
• Previous experience in respite centre operations
• Experience promoting services, engaging communities and supporting occupancy growth
• Knowledge of aged care reforms and contemporary community care practices
• Qualifications in Aged Care, Disability, Service Coordination or a related field
• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
• Relevant probity checks required by legislation and WMQ policy
• Current Driver's Licence and willingness to travel for work

Join a Team Where Your Work Truly Matters

Our Respite Services team provides welcoming, supportive environments where older people can socialise, participate in meaningful activities and maintain their independence. Through centre-based respite, social support groups and personalised care coordination, we help clients stay connected to their communities while providing valuable support to their families and carers.

This fixed-term opportunity has arisen following an internal promotion and offers the chance to step into a rewarding leadership role within a dedicated and passionate team.

About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation, we encourage applications from Aboriginal and Torres Strait Islander Peoples.