Senior Coordinator, Enrichment Programs (Volunteering/Mentoring)

The University of Queensland; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

The University of Queensland is seeking an experienced Senior Program Coordinator to lead student mentoring and volunteering programs within the Student Enrichment team on a fixed-term/secondment basis. Based in Saint Lucia, QLD, you will supervise a small team, drive program improvements, build partnerships, and use data to inform strategy, with an expected start by 16 November 2026.

This full-time role offers the chance to shape student experiences, implement scalable initiatives, and

Qualifications

• A relevant degree and experience in higher education or student experience.
• Demonstrated leadership experience, including supervising staff.
• Strong stakeholder engagement and relationship-building skills.
• Experience managing programs, projects, or events in a dynamic environment.
• Ability to analyse information and translate insights into action.

Responsibilities

• Lead the delivery and continuous improvement of mentoring and volunteering programs.
• Supervise and support a small team, fostering a collaborative culture.
• Design and deliver engaging training, events, and initiatives.
• Build partnerships across the University and with external stakeholders.
• Analyse program performance and provide insights for strategic decision-making.
• Contribute to projects strengthening student engagement and volunteering recognition.

Skills

Leadership

Stakeholder engagement

People management

Data analysis

Program management

Event planning

Education

Relevant degree in higher education or related field

Job description

The University of Queensland – Saint Lucia QLD

We're seeking an experienced and energetic Senior Program Coordinator to join UQ's Student Enrichment team in this fixed term/secondment opportunity, (backfilling a period of parental leave). In this rewarding and purpose led role, you'll lead and enhance some of UQ's flagship student engagement initiatives, including our mentoring programs (Get Set and My Student Guide) and volunteering program (Get Involved), while helping students build connections, develop skills, and make the most of their university journey.

You’ll work closely with students, staff, and other key stakeholders and provide leadership and support to a small team of two staff members, drive program innovation, oversee engaging events and activities, and use data and insights to continuously improve program outcomes.

Key responsibilities will include:

• Lead the delivery and continuous improvement of UQ's student mentoring and volunteering programs.
• Supervise and support a small team, fostering a collaborative and high-performing culture.
• Design and deliver engaging training, events, and initiatives that enhance the student experience.
• Build strong partnerships across the University and with external stakeholders to expand program impact.
• Analyse program performance and provide insights that inform strategic decision-making and future growth.
• Contribute to projects that strengthen student engagement, student voice, and volunteer recognition initiatives

This is a full-time, fixed term/secondment opportunity until September 2027, with the successful candidate expected to commence no later than 16 November 2026 (HEW Level 7).

About You

You are an experienced student engagement professional who enjoys leading people, building relationships, and delivering impactful programs. You bring a combination of strategic thinking, operational excellence, and a genuine commitment to student success.

You will have:

• A relevant degree and experience working within the higher education or student experience sector.
• Demonstrated leadership experience, including supervising staff and guiding teams through change and growth.
• Strong stakeholder engagement, communication, and relationship-building skills.
• Experience managing programs, projects, events, or initiatives in a dynamic environment.
• The ability to analyse information, identify opportunities for improvement, and translate insights into action.
• Experience working with mentoring, volunteering, student engagement, or employability programs will be highly regarded.

Other Information

Pre-employment checks may include verification of the right to work in Australia; criminal history checks This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing ******@uq.edu.au or calling [phone].

Applications close Monday 5 October 2026 at 11.00pm AEST (R-68944). - Interviews are tentatively scheduled for 13 October 2026.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.