Senior Consulting Manager: Digital Strategy & Payments

Visa; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Visa Consulting & Analytics (VCA) in Australia and New Zealand leads strategic, customer-centred digital initiatives that drive measurable business outcomes. The Consulting Senior Manager will oversee engagements from problem framing to actionable recommendations and scalable delivery, partnering with Visa teams to shape propositions, experiences, and monetizable roadmaps.

In this role, you will guide cross-functional teams, manage stakeholder relationships, and shape proposals while building a

Qualifications

• Strong experience in strategy or management consulting, digital advisory, product strategy, service design, or related fields.
• Led client engagements and managed workstreams end-to-end.
• Strong commercial acumen linking customer decisions to business outcomes.
• Experience shaping proposals, engagement scopes, or business development.
• Executive communication skills for clear storytelling and recommendations.
• Comfort working with senior stakeholders in a matrixed environment.
• Experience using customer research, market analysis and data to inform strategy.
• Understanding of digital product development and go-to-market considerations.
• Collaborative leadership across consulting, product and technology teams.
• Curiosity about payments, banking, digital commerce and new tech.

Responsibilities

• Lead engagements from problem definition to recommendation and implementation planning.
• Shape strategic and commercially grounded recommendations that connect customer needs, business outcomes and delivery feasibility.
• Identify growth opportunities across digital experience, proposition design, portfolio performance and product innovation.
• Translate research, data and market insight into clear implications, business cases and decision-ready narratives.
• Facilitate workshops and client discussions that create alignment and accelerate decision-making.
• Develop proposals, scopes of work and engagement approaches that respond to client needs and support practice growth.
• Identify opportunities to extend existing engagements and build a healthy pipeline for the practice.
• Partner with colleagues across consulting, product, data, technology and client account teams to deliver integrated solutions.
• Build scalable methods, toolkits and reusable assets that strengthen the Digital & Product Experience Design practice.
• Coach junior team members and contribute to a high-performing, collaborative consulting culture.

Skills

Strategy Consulting

Digital Advisory

Product Strategy

Service Design

Client Engagement

Executive Communication

Go-to-Market

Data Analysis

Cross-Functional Leadership

Payments Knowledge

Job description

Visa Consulting & Analytics (VCA) in Australia and New Zealand leads strategic, customer-centred digital initiatives that drive measurable business outcomes. The Consulting Senior Manager will oversee engagements from problem framing to actionable recommendations and scalable delivery, partnering with Visa teams to shape propositions, experiences, and monetizable roadmaps.

In this role, you will guide cross-functional teams, manage stakeholder relationships, and shape proposals while building a