Senior Consultant, Technical Specialist

NAB; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

NAB is seeking a Senior Consultant, Merchant Acquiring Sales to join the Merchant Services team in Sydney. You will support Australian businesses with a broad range of merchant acquiring solutions across e‑commerce and card present platforms, focusing on complex integrations and innovative payment experiences.

You will drive growth, identify new opportunities, and collaborate with product and banking teams to enhance capabilities in acquiring, payments, and transaction solutions.

Qualifications

• Experience in merchant acquiring sales and payments products (e‑commerce, POS, ERP).
• Strong track record in strategic sales conversations and pipeline development.
• Exceptional stakeholder management and cross‑functional collaboration.

Responsibilities

• Drive customer growth and support merchants with innovative payment solutions.
• Identify new sales opportunities and grow revenue through disciplined pipeline development.
• Partner with product and banking teams to expand capabilities in Merchant Acquiring and payments.

Skills

Merchant acquiring

Strategic sales

Stakeholder management

Payments industry

API integration

E‑commerce & POS

Job description

• Permanent full-time opportunity available at 2 Carrington St, Sydney
• Showcase your experience in merchant acquiring sales to drive impactful customer experiences
• Build on growth opportunities through your disciplined sales execution focus

• Permanent full-time opportunity available at 2 Carrington St, Sydney
• Showcase your experience in merchant acquiring sales to drive impactful customer experiences
• Build on growth opportunities through your disciplined sales execution focus

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As the Senior Consultant, Merchant Acquiring Sales, you will be part of the Merchant Services team that is passionate in supporting Australian businesses seeking a broad range of merchant acquiring solutions across both e-commerce and card present solutions, all of whom have complex integration requirements.

In This Role, You Will

• Drive customer growth & actively support merchants to provide innovative payment solutions.
• Identify new sales opportunities for both new and existing Merchant Acquiring customers and increase revenue of the portfolio by developing a pipeline in collaboration with our Transactional Bankers.
• Partner with product and banking teams to build collective capability in Merchant Acquiring and provide technical insights.
• Contribute as a thought leaders to educate stakeholders and customers on acquiring, payments, and transaction solutions.

You’ll Bring To This Role

• Demonstrated experience working in a similar, Technical Sales Merchant Acquiring role, with deep knowledge of merchant acquiring, transactional banking and payments products, including e-commerce, POS, and ERP solutions.
• Exceptional skills and expertise in strategic sales conversations about acquiring solutions (CP/CNP, 3D secure, tokenization, API integration).
• Be passionate about merchant acquiring and payments industry with proven knowledge of the latest trends, technologies and regulations relating to payments.
• Demonstrable sales skills.
• Sophisticated influencing skills to shape outcomes and achieve strategic initiatives.
• Exceptional stakeholder management and communication skills with the proven ability to work across the breadth of internal and external customers.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.