Senior Collaboration AV Engineer for Hybrid Workspaces

Nixil; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Professional growth opportunities

Collaborative team environment

Job summary

A leading IT services company in Australia seeks a Collaboration AV Engineer to enhance hybrid workplace collaboration. The role focuses on delivering top-tier support, managing video conferencing platforms, and driving continuous improvement. Successful candidates will demonstrate advanced engineering expertise, exceptional communication skills, and knowledge of IT service management tools. This mid-senior level position offers a contract employment type, aimed at professionals passionate about redefining collaboration in the workplace.

Qualifications

• Experienced engineer with a can-do attitude, able to work independently and collaboratively.
• Advanced knowledge of video conferencing systems, including Cisco Webex and Teams Admin Centre.
• Hands-on experience with IT service management tools and ITIL practices.

Responsibilities

• Deliver expert support and ensure high customer satisfaction.
• Maintain and monitor Workplace and Collaboration systems.
• Lead continuous improvement initiatives focusing on efficiency.

Skills

Problem-solving skills

Video conferencing systems knowledge

Microsoft Office 365 proficiency

IT service management tools experience

Knowledge of ITIL practices

Exceptional interpersonal skills

Education

Relevant certifications (CCNA, CCNP)

Tools

ServiceNow

Jira

Confluence

Job description

A leading IT services company in Australia seeks a Collaboration AV Engineer to enhance hybrid workplace collaboration. The role focuses on delivering top-tier support, managing video conferencing platforms, and driving continuous improvement. Successful candidates will demonstrate advanced engineering expertise, exceptional communication skills, and knowledge of IT service management tools. This mid-senior level position offers a contract employment type, aimed at professionals passionate about redefining collaboration in the workplace.