Senior Coffee Specialist: Boutique Impact & Perks

Cmotions; Perth; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Coffee perks

Own machine

Monthly coffee credit

Staff discounts

Job summary

Nespresso is seeking a Senior Coffee Specialist in Perth, WA for a full-time role on a Tuesday–Saturday rotating roster, with opening and closing shifts. You will deliver exceptional customer experiences, share your coffee knowledge, and support store leadership in daily operations.

You’ll drive sales through product expertise and digital tools, engage customers with tastings and memberships, and contribute to a team that values growth, inclusion, and sustainability within a global B Corp

Qualifications

• Previous retail and/or hospitality experience.
• Strong customer service and communication skills.
• Able to present coffee and products professionally.
• Comfortable working across opening and closing shifts.

Responsibilities

• Welcome customers and share your passion for coffee.
• Provide standout service and product knowledge to drive sales.
• Support leadership to ensure seamless boutique operations.
• Drive high-impact sales using digital tools and POS systems.
• Engage customers with tastings, memberships, and coffee expertise.
• Coach and give feedback to teammates to grow skills.
• Grow your coffee expertise and boutique operations knowledge.

Skills

Customer service

Retail experience

Team support

Presentation and professionalism

Coffee knowledge

Tools

POS systems

Digital tools

Job description

Nespresso is seeking a Senior Coffee Specialist in Perth, WA for a full-time role on a Tuesday–Saturday rotating roster, with opening and closing shifts. You will deliver exceptional customer experiences, share your coffee knowledge, and support store leadership in daily operations.

You’ll drive sales through product expertise and digital tools, engage customers with tastings and memberships, and contribute to a team that values growth, inclusion, and sustainability within a global B Corp