Senior Boutique Coffee Specialist - Perth

Nestlé Nespresso SA; Western Australia; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Coffee perks

Your own machine

Monthly coffee credit

Staff discounts

Job summary

Nestlé Nespresso SA in Perth is seeking a Senior Boutique Coffee Specialist to join our inclusive Nespresso boutique. You will welcome customers, share coffee passion, and deliver standout service while supporting leadership to ensure smooth operations.

Your role focuses on building connections, driving sales with digital tools, and fostering team growth through coaching and knowledge sharing in a fast-paced retail environment.

Qualifications

• A coffee lover with previous retail and/or hospitality experience.
• A people person who loves creating memorable customer moments and supporting team members.
• Someone who takes pride in presentation and professionalism.
• Passionate about making a positive impact for people and planet in a B Corp certified setting.

Responsibilities

• Welcome customers and share your passion for coffee.
• Create meaningful connections by offering standout service and product knowledge.
• Keep the boutique buzzing- support the leadership team to ensure seamless operations.
• Drive high-impact sales using digital tools and POS systems.
• Engage customers with tastings, memberships, and your coffee expertise.
• Build your coaching and feedback skills while helping your team thrive and deliver exceptional customer service.
• Be on the supported growth plan to grow your coffee expertise and boutique operations knowledge and experience.

Skills

Retail experience

Hospitality experience

Customer service

People skills

Professional presentation

Coffee knowledge

Job description

Nestlé Nespresso SA in Perth is seeking a Senior Boutique Coffee Specialist to join our inclusive Nespresso boutique. You will welcome customers, share coffee passion, and deliver standout service while supporting leadership to ensure smooth operations.

Your role focuses on building connections, driving sales with digital tools, and fostering team growth through coaching and knowledge sharing in a fast-paced retail environment.