Senior Client Success Consultant (Professional Development | Australia)

Resonating With Life; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Resonating With Life is seeking a Senior Client Success Consultant for a fully remote consultancy engagement located in Australia. You will lead discovery conversations, identify growth paths within our professional development portfolio, and guide senior professionals toward autonomous, impactful outcomes.

The role emphasizes self-management, ongoing learning, and collaboration using CRM and digital tools to support client success across diverse programs and regions.

Qualifications

• Minimum 7 years in Client Success, Account Management, or equivalent client-facing roles.
• Strong verbal and written communication skills.
• Ability to self-manage and deliver results without direct supervision.
• Familiarity with CRM systems, digital tools, and video conferencing platforms.
• Genuinely interested in professional development and helping others grow.

Responsibilities

• Lead discovery conversations with qualified professionals.
• Execute strategic digital outreach to attract professionals.
• Assess client suitability and recommend growth pathways within our portfolio.
• Manage your client pipeline independently using our proprietary CRM platform.
• Maintain consistent communication and follow-up throughout the engagement lifecycle.
• Participate in ongoing training and peer collaboration sessions.

Skills

Experience in Client Success

Communication skills

Independence

CRM tools

Video conferencing

Tools

CRM systems

Job description

Job Title: Senior Client Success Consultant (Professional Development | Australia)

Transform Your Expertise Into an Autonomous Practice | 7+ Years Experience | Australia Based

About This Engagement

Are you a Client Success professional who has reached a turning point in your career? You have the skills. You have the experience. Now you want a path that respects your autonomy and aligns with your personal values. We invite you to explore a consultancy mandate designed for senior professionals seeking flexibility without compromising quality or impact.

The Organisation

Our partner is a recognised leader in professional development and leadership education with operations in over 100 countries and a 25-year track record. We support thousands of professionals globally through structured learning programs, virtual events, and ongoing development resources.

Role Overview

This is a fully remote, independent consultancy engagement focused on client discovery, strategic alignment, and professional growth facilitation. You will operate with complete schedule sovereignty while leveraging established systems and support infrastructure.

Key Responsibilities

• Lead discovery conversations with qualified professionals interested in leadership and personal development programs
• Execute strategic digital outreach using established marketing frameworks and AI tools to attract qualified professionals
• Assess client suitability and recommend appropriate growth pathways within our portfolio
• Manage your client pipeline independently using our proprietary CRM platform
• Maintain consistent communication and follow‑up standards throughout the engagement lifecycle
• Participate in ongoing training and peer collaboration sessions

Selection Criteria

• Experience: Minimum 7 years in Client Success, Account Management, or equivalent client‑facing roles
• Communication Skills: Strong verbal and written abilities with capacity to build rapport quickly
• Independence: Proven ability to self‑manage and deliver results without direct supervision
• Technology: Comfortable working with CRM systems, digital tools, and video conferencing platforms
• Values: Genuinely interested in professional development and helping others achieve growth

Terms and Conditions

• Engagement Type: Independent Contractor / Consultancy Agreement
• Work Arrangement: 100% remote, location independence
• Compensation Model: Performance‑aligned professional service fees with scalability potential
• Schedule: Flexible, self‑determined within agreed delivery commitments

Next Steps

If this resonates with where you are in your professional journey, we would love to hear from you. This is not about rushing into something new. It is about having a genuine conversation to explore whether this alignment is right for you.