Senior Client Success Consultant (Professional Development | Australia)

Resonating With Life; Sydney; On-site; AUD 140,000 - 210,000; Full time

Job summary

Resonating With Life is seeking a Senior Client Success Consultant for a fully remote, independent consultancy engagement based in Australia. The role centers on client discovery, strategic alignment, and facilitating professional growth with autonomous scheduling and robust support infrastructure.

You will work with a global professional development portfolio, engaging with senior professionals across multiple industries to design growth pathways and tailored development programs, leveraging

Qualifications

• Minimum 7 years in Client Success or related client-facing roles.
• Strong verbal and written communication with ability to build rapport quickly.
• Self-motivated with the ability to work without direct supervision.
• Familiarity with CRM systems, digital tools, and video conferencing.

Responsibilities

• Lead discovery conversations with senior professionals interested in leadership and personal development.
• Execute strategicdigital outreach using proven frameworks and AI tools.
• Assess client suitability and recommend growth pathways within the portfolio.
• Manage your client pipeline independently using our CRM platform.
• Maintain consistent communication and follow-up throughout the engagement lifecycle.
• Participate in ongoing training and peer collaboration sessions.

Skills

Client Success

Account Management

Independent work

CRM systems

Video conferencing

Tools

CRM platforms

Video conferencing

Job description

Senior Client Success Consultant (Professional Development | Australia)

Job Title: Senior Client Success Consultant (Professional Development | Australia)

Transform Your Expertise Into an Autonomous Practice | 7+ Years Experience | Australia Based

About This Engagement

Are you a Client Success professional who has reached a turning point in your career? You have the skills. You have the experience. Now you want a path that respects your autonomy and aligns with your personal values.

We invite you to explore a consultancy mandate designed for senior professionals seeking flexibility without compromising quality or impact.

The Organisation

Our partner is a recognised leader in professional development and leadership education with operations in over 100 countries and a 25-year track record. We support thousands of professionals globally through structured learning programs, virtual events, and ongoing development resources.

Role Overview

This is a fully remote, independent consultancy engagement focused on client discovery, strategic alignment, and professional growth facilitation. You will operate with complete schedule sovereignty while leveraging established systems and support infrastructure.

Key Responsibilities

• Lead discovery conversations with qualified professionals interested in leadership and personal development programs
• Execute strategic digital outreach using established marketing frameworks and AI tools to attract qualified professionals
• Assess client suitability and recommend appropriate growth pathways within our portfolio
• Manage your client pipeline independently using our proprietary CRM platform
• Maintain consistent communication and follow-up standards throughout the engagement lifecycle
• Participate in ongoing training and peer collaboration sessions

Selection Criteria

• Experience: Minimum 7 years in Client Success, Account Management, or equivalent client-facing roles
• Communication Skills: Strong verbal and written abilities with capacity to build rapport quickly
• Independence: Proven ability to self-manage and deliver results without direct supervision
• Technology: Comfortable working with CRM systems, digital tools, and video conferencing platforms
• Values: Genuinely interested in professional development and helping others achieve growth

Terms and Conditions

• Compensation Model: Performance-aligned professional service fees with scalability potential
• Schedule: Flexible, self-determined within agreed delivery commitments