Senior case worker-counsellor

Anglicare; Nowra; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging up to 15900 tax‑free

Salary packaging up to 2650 for accom.

Professional development

Staff discounts

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Senior Case Worker – Counsellor to provide high‑quality counselling, case management and early intervention services to children, young people and families. This hands‑on senior practitioner role combines direct client support with team leadership, practice guidance and service improvement, across schools, offices and community settings.

You will mentor staff, deliver psychoeducational groups and strengthen referral pathways with schools and community partners,

Qualifications

• Bachelor's or Master's in Counselling, Social Work, Psychology or related field.
• Registration or eligibility with ACA, AASW or AHPRA.
• Experience delivering counselling, case management and group work in community settings.
• Proven ability to lead, mentor and support a team.
• Strong assessment, therapeutic communication and documentation skills.
• Unrestricted driver's licence and willingness to travel between service locations.
• Pre-employment clearances including Working with Children Check and National Police Check.

Responsibilities

• Deliver client assessments, counselling, interventions and case management, with family action plans.
• Provide leadership, mentoring and practice guidance to team members.
• Design and facilitate psychoeducational groups and early intervention initiatives.
• Build collaborative relationships with schools and community partners to strengthen referrals.
• Monitor program performance, documentation and support evaluation and improvement.

Skills

Counselling

Case management

Group work

Leadership

Education

Bachelor's or Master's in Counselling/ Social Work/ Psychology

Tools

Digital administration

Job description

Transform lives, every single day. At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well‑respected not‑for‑profit that's been serving society's most vulnerable for over 170 years. Each year, we achieve life‑changing outcomes for thousands of people who rely on our person‑centred support. And now, we're extending our reach and impact even further.

As our Senior Case Worker – Counsellor, you'll play a vital role in supporting children, young people and families experiencing, or at risk of developing, mental health challenges. Combining your clinical and case management expertise with your leadership capabilities, you'll deliver therapeutic interventions and early intervention services while guiding a dedicated team to achieve positive outcomes for vulnerable families.

Be welcomed into a compassionate, respectful and purpose‑driven community where we don't just talk about values – we live them.

Your opportunity

Working within our Family Mental Health Support Service (FMHSS) and reporting to the Senior Program Manager, you'll provide high‑quality counselling, case management and early intervention services to children, young people and families.

This is a hands‑on senior practitioner role that combines direct client support with team leadership, practice guidance and service improvement. You'll support the team to deliver effective, evidence‑informed and culturally responsive services, while helping families strengthen their resilience, improve their mental wellbeing and achieve meaningful, sustainable outcomes.

Service delivery takes place across various settings, including Anglicare offices, schools, community spaces and family homes.

With integrity and compassion, you will:

• Deliver client assessments, counselling, therapeutic interventions and case management support, developing achievable family action plans that respond to individual needs.
• Provide leadership, mentoring and practice guidance to team members, supporting professional development, complex case discussions and high‑quality service delivery.
• Design and facilitate psychoeducational groups, community education programs and early intervention initiatives that strengthen mental health and family wellbeing.
• Build collaborative relationships with schools, community organisations, government departments and internal Anglicare services to strengthen referral pathways and community engagement.
• Monitor program performance, maintain accurate client documentation and support compliance, service evaluation and continuous improvement initiatives.

What you'll bring

• You're an experienced counsellor and case management professional who is passionate about supporting children, young people and families to achieve positive mental health outcomes.
• You bring strong therapeutic skills, sound professional judgement and the ability to engage sensitively with people experiencing complex challenges.
• Alongside your direct practice experience, you're a supportive and confident leader who enjoys mentoring others, sharing knowledge and contributing to a positive, collaborative team culture.
• You'll have the ability to balance clinical responsibilities with leadership and operational priorities, while maintaining a strong commitment to culturally responsive, ethical and evidence‑informed practice.

What's required

• A Bachelor's or Master's degree in Counselling, Social Work, Psychology or a related discipline.
• Relevant professional registration or eligibility for membership with an appropriate professional body, such as ACA, AASW or AHPRA.
• Demonstrated experience delivering counselling, case management and group work services within a community setting.
• Proven ability to lead, mentor and support a team, together with experience working with children, young people and families experiencing or at risk of mental health challenges.
• Strong assessment, therapeutic communication, case documentation and digital administration skills, with an unrestricted driver's licence and willingness to travel between service locations.
• You'll also be required to hold or obtain the relevant pre‑employment clearances, including a Working with Children Check and National Police Check.

What's preferred

• Experience working within a Family Mental Health Support Service or similar early intervention program.
• Experience developing and facilitating psychoeducational groups and community education initiatives.
• Experience supporting practitioners with complex cases, reflective practice and professional development.
• Knowledge of trauma‑informed, strengths‑based and culturally responsive approaches to family mental health.
• Experience working collaboratively with schools, government agencies and community service providers.
• You’ll also share our organisational values of integrity, justice, compassion and excellence, embedding them in everything you do.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you'll get the security, stability and opportunities that come with a strong, well‑established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life, where operationally available.
• Pay less tax on your income and increase your take‑home pay.
• With salary packaging, up to $15,900 of eligible income can be tax free.
• Spend up to an additional $2,650 on eligible accommodation, meals and entertainment through salary packaging.
• Ongoing professional development and leadership training to advance your career.
• Exclusive discounts across hundreds of retailers.
• Employee Assistance Program and access to Fitness Passport, subject to eligibility.

We're many services, with one purpose – to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection, with God, with each other and with the places we call home. But sometimes, life unravels. That's where we step in, in Community and Mission, offering hope, support and presence. Through our Family Mental Health Support Services, we work alongside children, young people and families to strengthen resilience, improve mental wellbeing and create opportunities for positive, lasting change. Every moment of connection matters. And it's not just what we do. It's how we do it: side‑by‑side, with compassion and care.

All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance for child abuse.

Application Close Date: December 10, 2026

We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging – because your unique perspective helps shape stronger communities.

Joining our team means becoming part of a values‑led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you’ll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish.

Anglicare is where you can do the best work of your life.

Your rewards and benefits

• We support your career by investing in your growth, balance and security through professional development opportunities.
• We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
• Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.
• Salary Packaging Pay less tax on your income and increase your take‑home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free!
• Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.
• Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
• Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.