Senior Case Manager - Complex Offender Services

Department of Justice and Community Safety, Victoria; City of Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

Department of Justice and Community Safety VIC is seeking an Advanced Practitioner within the Community Corrections Services to manage complex, high-risk cases and oversee court-ordered programs. You will conduct risk assessments, develop case plans, and deliver targeted interventions to reduce reoffending while safeguarding community safety.

The role focuses on supervising staff, producing analytical reports, and coordinating with cross-government and community stakeholders.

Qualifications

• Demonstrated experience and knowledge of best practice case management frameworks including managing clients with complex presentations and conducting risk and needs assessments in a human services context.
• Ability to implement theoretical concepts to reduce risk and maximise individual outcomes.
• Demonstrated understanding and capability in leading, managing and developing staff responsible for operational service delivery.
• Pays attention to words, expression and body language; recognises behaviours that promote a culture of inclusion.

Responsibilities

• Manage a caseload of predominately complex and high-risk individuals.
• Motivate and influence staff in best case management practice.
• Produce written reports with appropriate analysis and recommendations to senior stakeholders.
• Apply sound judgement in the identification and assessment of individual risk.
• Develop and maintain relationships with cross-government and community-based stakeholders.

Skills

Risk assessments

Case management

Staff leadership

Written reports

Stakeholder engagement

Education

Bachelor or equivalent in social services

Job description

Department of Justice and Community Safety VIC is seeking an Advanced Practitioner within the Community Corrections Services to manage complex, high-risk cases and oversee court-ordered programs. You will conduct risk assessments, develop case plans, and deliver targeted interventions to reduce reoffending while safeguarding community safety.

The role focuses on supervising staff, producing analytical reports, and coordinating with cross-government and community stakeholders.