Senior Capability - Change Partner

Endeavour Group; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Exclusive discount card for brands

Health and wellbeing support services

Dedicated learning and development

Discounts with partner retailers

Job summary

Endeavour Group is seeking a Senior Capability - Change Partner to design, deliver and support leaders in embedding 'future fit' capabilities across systems, processes and people. You will implement a robust change framework to ensure front-line teams are ready to adopt new retail models and successfully land transformation programs in-store.

Lead the development of future-fit capabilities across all customer-facing Retail divisions, partnering with leadership to align with strategic plans,

Qualifications

• 10+ years in Human Resources with focus on change management or organisation development.
• Proven track record designing and delivering future-fit capability frameworks for customer-facing teams.
• Strong understanding of how program delivery impacts productivity and employee metrics.
• Experience partnering with executive stakeholders on complex communications.
• Able to influence across functions and leadership layers with inclusive leadership.

Responsibilities

• Design, deliver and support leaders to embed future-fit capabilities across systems and processes.
• Implement a robust change framework to ready front-line teams for new retail models.
• Lead development of a 3-year execution plan for capability across Retail Divisions.
• Partner with leadership to align frameworks with strategic plans and technology impacts.
• Evolve job readiness learning programs to support initiatives and onboarding.
• Create new ways of working, simplify tools, and maximize store leadership effectiveness.
• Develop a communication plan with the Comms team for the retail evolution.

Skills

Change management

HR business partnering

Organisation Development

Job description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

About the Role

• Love what you do and leave your mark

As the Senior Capability - Change Partner, you will design, deliver, and support leaders to embed 'future fit' capabilities across systems, processes, and people capabilities.

You will implement a robust change framework to ensure our front-line teams are fully ready to adopt new retail models and effectively land all transformation programs in-store.

Sound good? Read on. Here's a snapshot of the responsibilities:

• Develop a deep understanding of transformation programs, aligning them to be delivered effectively by store teams (including Customer Value propositions, service/store cultures, layout changes, formats, ranges, value, and customer loyalty).
• Ensure all programs are designed collaboratively using cross-functional inputs and operationally executed for a positive employee experience.
• Lead the development, build, and 3-year execution plan for future-fit capabilities across all layers of the customer-facing Retail Divisions.
• Partner with leadership teams to build this framework while considering strategic plans, our evolving workforce, and technology impacts such as AI and new systems.
• Evolve Job Readiness learning programs across all retail layers to support strategic initiatives, current employees, onboarding, and future development.
• Focus on creating new ways of working and simplifying toolkits, reporting, and tools to maximize store management, leadership, and team member effectiveness.
• Develop a comprehensive communication plan in partnership with the Comms team to take all employees on the journey of our retail evolution.
• Provide guidance and strategic storytelling inputs for Leadership teams to translate high-level objectives into easily understood communications for in-store teams.
• Lead the implementation of change initiatives by providing practical support to teams and identifying efficiency gains for effective in-store delivery.
• Proactively identify and assess operational risks within Strategic Delivery programs, building detailed mitigation plans, managing deployment pipelines with operations capacity teams, and coordinating with merchandise for category resets.
• Manage learning program costs and the overarching budget while tracking and reporting on program ROI.

What do we need from you

Now let’s talk about you:

• You bring 10+ years in Human Resources with focused experience in change management, business partnering, and/or Organisation Development.
• A proven track record leading the design and delivery of future-fit capability frameworks and learning programs across customer-facing teams in large companies, preferably within Retail, FMCG, or a fast-paced consumer-led industry.
• You offer a strong practical understanding of how program delivery impacts productivity, performance, and employee-related metrics that motivate, engage, and retain talent.
• You have a proven ability to utilize change management tools and cross-functional collaboration to execute programs that generate measurable commercial value.
• You hold a demonstrated drive for achieving commercial milestones, translating strategy into action, and hitting sales, margin, EBIT, and CODB targets on the Retail Scorecard.
• Extensive experience working alongside executive stakeholders on complex written and verbal communications to successfully navigate transformative ways of working.
• An inclusive leader who can influence indirectly across multiple functions and leadership layers to drive results.
• You are highly resilient, self-aware, curious, and growth-oriented—allowing you to adapt your leadership style to foster team wellbeing, mitigate operational risks, and role model the Endeavour "Ways of Working".
• Advanced digital literacy, a customer-centric focus to improve processes based on insights, and data-driven decision-making skills to manage all programs within budget constraints.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

What's in it for you?

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or atendeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

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