Senior Cafe Assistant

I Work For Sa; Victor Harbor; On-site; AUD 52,000 - 56,000; Part time

Benefits offered by this job

Salary sacrifice benefits

Employee Assistance Program (EAP)

Fitness Passport Program

Free park entry (DEW Parks)

Job summary

Department for Environment and Water in Victor Harbor seeks a Senior Café Assistant to support the Café Manager and team in day-to-day operations of Granite Island Cafe. You will ensure quality service, public information, and expert advice, handling stock, cash, and POS tasks in a fast-paced environment.

The role requires experience in coffee preparation, teamwork, and a proactive approach to customer service in a public-facing setting.

Qualifications

• Ability to operate in a busy retail/café environment and provide a high level of customer service.
• Experience in maintaining and displaying retail products in a commercial setting.
• Good understanding of the principles relating to tourism and retail environments.
• Knowledge of point-of-sale systems to perform effectively in daily work.

Responsibilities

• Provide high-quality customer service in a busy café setting.
• Support Café Manager and Assistant Café Manager with admin and operational tasks.
• Assist with stock ordering and retail upkeep; cash-handling and record-keeping.

Skills

Customer service

Retail experience

Point-of-sale systems

Teamwork

Cash handling

Tools

POS systems

Job description

Department for Environment and Water
Job reference: 861815
Location: 5211 - VICTOR HARBOR
Job status: Short Term Contract
Eligibility: Open to Everyone

About the Role

The Senior Café Assistantprovides support to the Café Manager and Assistant Café Managerwith administrative and operational tasks and contributes to theday-to-day operations of the café functions at Granite IslandCafe.
The role ensures products and services are delivered to the higheststandards, providing quality service, visitor information andexpert advice to public enquiries.
The role also provides support to team members and assists with arange of business functions, including stock ordering, generalupkeep of retail or café areas, cash-handling and processing,general database maintenance and record keeping. The positionrequires experience preparing a variety of coffees and beveragesand the ability to work effectively in a fast-paced customerservice environment.

What can we offer you!

• Working in an organisation that is contributing tosignificant environmental outcomes in the great state of SouthAustralia!
• Be part of a fun, collaborative and supportive team.
• Free entry into DEW managed Parks in South Australia.
• Salary Sacrifice Benefits.
• Access to our Employee Assistance Program (EAP).
• Access to our Fitness Passport Program.
• Meaningful and rewarding career.

Contract

Contract for up to 23 March 2027 Part-time 23.94 hours aweek

Essential Criteria (including qualifications)

• Ability to operate in a busy retail/café environment andprovide a high level of customer service.
• Experience in maintaining and displaying retail products ina commercial setting.
• Ability to exercise sound judgement, work as part of a teamunder broad guidelines, and provide appropriate guidance toother team members.
• Ability to meet and achieve financial obligations.
• Good understanding of the principles relating to thetourism industry and the retail environment.
• Knowledge of point-of-sale systems to perform effectivelyintheir daily work.

Special Conditions

• May be required to participate in emergency preparedness,response and recovery activities required by governmentagencies.
• You must be an Australian citizen, permanent resident, orprovide evidence that you hold a valid working visa that allowsyou to work in Australia.
• The Department for Environment and Water is committed toproviding a safe environment to all children and young peoplewho access our services and visit our sites. This rolerequires candidates to provide a valid Working with ChildrenCheck which must be renewed every five years before expiry. DEWwill cover the cost of renewal.
• Wearing a company uniform during working hours and/or whenrepresenting the department is mandatory.
• Regular weekend and public holiday work is required.
• May be required to undertake work outside of the normalhours of work.

A successful applicant who is not currently employed by the Department for Environment and Water will be required to have anoriginal photo identification document sighted and provide a validNationally Coordinated Criminal History Check (NCCHC) issued withinthe last 12 months. This information must be supplied by allapplicants who are shortlisted for interview.

Remuneration

GSE4 $1,307.64 min - $1,321.19 max p.a., pro rata for part-timehours.

Enquiries to

Lexy Ryan, Team Leader Commercial Services

[e-mail]

Ph: [phone]

The Department for Environment and Water is committed tobuilding a diverse and inclusive workplace. We encourageapplications from people with diverse backgrounds including allages and gender identities, Aboriginal and Torres Strait Islander,people with disability, culturally and linguistically diverse andLGBTIQA+.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.