Senior Business Analysts

Indigitise Pty Ltd; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

DBD is seeking experienced Business Analysts to join a multi-disciplinary team to analyze how digital services and products can better meet user needs. You will work closely with the Program Manager and Product Manager and relevant business areas, including external users, to develop high value digital services and products that keep users at the forefront.

The role requires extensive BA experience in large-scale transformations, strong communication, and the ability to translate complex

Qualifications

• Extensive experience in business analysis for large-scale transformations.
• Proven ability to solve complex problems based on evidence, analysis and investigation.
• Strong track record working in agile and multi-disciplinary teams
• Human Centred Design approach to service delivery
• Documenting functional and non-functional requirements
• The ability to communicate effectively with technical and non-technical audiences.
• Influencing and guiding decisions with senior stakeholders
• Excellent knowledge and experience in creating quality visual materials e.g. goals, objectives, problems and vision.
• Collaborative team player
• Excellent communicator in both written and verbal form.

Responsibilities

• Engaging with internal and external users to understand and capture needs and opportunities for future state.
• Work with solution architects to design solutions that fit architecture standards.
• Support user engagement through Discovery, Alpha, Beta and Live; provide ongoing business and technical advice.
• Convert the conceptual model of a service/product into technically sound features.
• Write user stories/PBIs and guide development sequence; perform acceptance testing of PBIs.
• Develop content translating technical solutions into simple, effective business communication.
• Communicate future system requirements to developers and assist in system design.
• Collaborate with user researchers and stakeholders to form the bigger strategic picture.

Skills

Business analysis

Agile methodologies

User research

Stakeholder management

Communication

Documentation

Visual materials

Problem solving

Team collaboration

Analytical thinking

Education

Relevant tertiary qualifications

Job description

DBD are the custodians of the customer experience ensuring seamless, secure, and trusted interactions for agricultural trade and biosecurity. From permits, audits and certifications to declarations and compliance checks, our platforms and products are where industry and government connect.

Our work is about more than technology. It's about trust. Our customers and staff trust that they can access simple reliable services that support them to undertake their role and compete in global markets.

We are unifying and modernising our systems and seeking to build re-usable digital capabilities to give our customers a unified service experience; one place to get what they need from government, anytime, anywhere. By simplifying complexity, we enable industry to spend less time on paperwork and more time growing, producing and trading.

Our purpose is to deliver digital and data services that make agricultural cross border trade and travel easier, safer, and stronger for Australia. Every member of our division –no matter our role or location –contributes to that mission.

DBD is seeking Business Analysts to join a multi-disciplinary team to perform analysis on how digital services and products being developed can better meet the user needs. The Business Analysts will work closely with the Program Manager and Product Manager and relevant business areas, and external users to develop high value digital services and products, keeping our users in their needs at the forefront.

Requirements

Key Duties and Responsibilities

• Engaging with our internal and external users, business areas to understand and capture user and business needs and identify opportunities (short and/or long-term transformation) for the future state.
• Work closely with solution architects to design solution that fit within the architecture standards for the program, and how the design might contribute to the future state.
• Supporting user engagement throughout the different phases of Discovery, Alpha, Beta and Live; including the provision of ongoing business and technical advice.
• Convert the conceptual/theoretical model of a service/product, into technically sound product features.
• Write user stories/PBIs for development, maintain alignment with features, dependencies within stories; help guide the sequence of development and perform acceptance testing of the implemented PBIs.
• Develop content for business consumption, translating technical solutions/features into simple, effective manner, suitable for wider business consumption
• Communicating future system requirements to software developers and assisting in system design.
• Collaborate with user researchers and stakeholders to form the bigger strategic picture.

Required Skills and Experience

• Extensive experience in business analysis for large scale transformations
• Demonstrable experience in solving complex problems based on evidence, analysis and investigation.
• Strong track record working in agile and multi-disciplinary teams
• Human Centred Design approach to service delivery
• Documenting functional and non-functional requirements
• The ability to communicate effectively with technical and non-technical audiences.
• Influencing and guiding decisions with senior stakeholders
• Excellent knowledge and experience in creating quality visual materials e.g. goals, objectives, problems and vision.
• Collaborative team player
• Excellent communicator in both written and verbal form.
• Relevant tertiary qualifications

Desirable Qualifications

• Experience working on large‑scale government or highly regulated digital programs
• Experience with DevOps practices
• Baseline Cleared highly regarded.