Senior Business Analyst - Workforce Management & Payroll

MTP Services; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

MTP Services is seeking an experienced Senior Business Analyst to support a major workforce management and payroll technology transformation in Melbourne. This 12-month contract focuses on Time & Attendance, workforce planning and payroll compliance, translating complex processes into clear functional specifications.

You will collaborate with payroll, HR and technical stakeholders to analyse current systems, identify gaps and help implement effective workforce management solutions, including UKG

Qualifications

• Proven experience as a Senior Business Analyst delivering complex enterprise technology or business transformation initiatives.
• Strong experience with Time & Attendance, workforce management and payroll systems.
• Demonstrated ability to translate enterprise agreements, pay rules and employment conditions into functional requirements.
• Experience documenting business processes, functional specifications, configuration requirements and system workflows.
• Strong understanding of rostering, employee classifications, payroll compliance and workforce planning processes.

Responsibilities

• Lead requirements gathering and business analysis across Time & Attendance, workforce planning and payroll processes.
• Document current and future state business processes, system configurations and operational requirements.
• Develop detailed functional specifications and configuration workbooks for workforce management solutions, including UKG.
• Interpret Enterprise Agreements, industrial instruments, pay rules and legislative requirements into functional system specifications.
• Analyse rostering arrangements, employee classifications and payroll compliance requirements.
• Conduct gap analysis and parallel system assessments to identify discrepancies, compliance risks and remediation requirements.
• Assess integrations, data flows and dependencies between payroll and workforce management platforms.
• Collaborate with payroll, HR and technical teams to validate requirements and support solution implementation.
• Produce functional documentation and support stakeholder engagement, training and knowledge transfer.

Skills

Time & Attendance

Workforce management

Payroll systems

Requirements gathering

Stakeholder engagement

Tools

UKG Kronos

SAP SuccessFactors EC/ECP

Job description

Senior Business Analyst - Workforce Management & Payroll

MTP Services is seeking an experienced Senior Business Analyst to support a major workforce management and payroll technology transformation within a complex enterprise environment.

This 12-month contract will focus on Time & Attendance, workforce planning, payroll compliance and system configuration, with a particular emphasis on translating complex business processes, Enterprise Agreements and legislative requirements into clear functional specifications.

The successful candidate will work closely with payroll, HR, business and technical stakeholders to analyse existing systems, identify functional gaps and support the implementation of effective workforce management solutions.

Key Responsibilities

• Lead requirements gathering and business analysis across Time & Attendance, workforce planning and payroll processes.
• Document current and future state business processes, system configurations and operational requirements.
• Develop detailed functional specifications and configuration workbooks for workforce management solutions, including UKG.
• Interpret Enterprise Agreements, industrial instruments, pay rules and legislative requirements into functional system specifications.
• Analyse rostering arrangements, employee classifications and payroll compliance requirements.
• Conduct gap analysis and parallel system assessments to identify discrepancies, compliance risks and remediation requirements.
• Assess integrations, data flows and dependencies between payroll and workforce management platforms.
• Collaborate with payroll, HR and technical teams to validate requirements and support solution implementation.
• Produce functional documentation and support stakeholder engagement, training and knowledge transfer.

Skills & Experience

• Proven experience as a Senior Business Analyst delivering complex enterprise technology or business transformation initiatives.
• Strong experience with Time & Attendance, workforce management and payroll systems.
• Demonstrated ability to translate Enterprise Agreements, pay rules and employment conditions into functional requirements.
• Experience documenting business processes, functional specifications, configuration requirements and system workflows.
• Strong understanding of rostering, employee classifications, payroll compliance and workforce planning processes.
• Experience conducting current and future state analysis, gap assessments and parallel system comparisons.
• Excellent analytical, documentation, communication and stakeholder engagement skills.

Highly Desirable

• Hands-on experience with UKG / Kronos workforce management solutions.
• Experience with SAP SuccessFactors Employee Central or Employee Central Payroll (ECP).
• Understanding of payroll integrations, workforce management data structures and system data flows.
• Experience working with Industrial Relations teams and complex Enterprise Agreements.
• Previous involvement in payroll or workforce management system transformation programs.

Why Apply?

• 12-month contract opportunity based in Melbourne.
• Contribute to a significant workforce management and payroll transformation initiative.
• Work across business analysis, system configuration, payroll compliance and enterprise technology.
• Collaborate with experienced payroll, HR and technical stakeholders.