Senior Business Analyst (UKG System SME)

Victoria Police - Public Service Positions; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Victoria Police - Public Service Positions in Melbourne seeks a Senior Business Analyst (UKG System SME) to translate complex workforce requirements into end-to-end solutions using UKG Pro Workforce Management.

The role leads cross-functional analysis across processes, data and system design, collaborating with volunteers, police staff, SMEs, and vendors to ensure the solution is fit for purpose and test-ready.

Qualifications

• Proven experience working as a UKG Pro WFM specialist on Kronos/UKG implementations.
• Leads requirements elicitation with multiple stakeholder groups.
• Strong analytical and problem-solving skills for complex workforce contexts.
• Excellent stakeholder engagement and workshop facilitation.

Responsibilities

• Define and validate requirements for rostering, timesheets and leave.
• Translate business needs into end-to-end solution specifications and rules.
• Lead workshops with police, VPS, managers, and vendors to confirm requirements.
• Maintain traceability from requirements to design, testing and deployment.
• Support deployment, readiness activities and governance reporting.

Skills

UKG Pro WFM specialist

Requirements elicitation

Stakeholder engagement

Workshop facilitation

Process analysis

Data analysis

Tools

UKG Pro

Job description

Senior Business Analyst (UKG System SME)

Victoria Police - Public Service Positions – Melbourne VIC

22h ago , from Victoria Police - Public Service Positions

The Enterprise Rostering and Timesheets Project are implementing UKG Pro Workforce Management as a single enterprise-wide solution for rostering, timesheets and leave management. The solution will replace RRAp, Oracle timesheets, relevant HR Assist functionality and local rostering tools, and will support Victoria Police employees across operational and corporate environments.

The project is progressing through detailed design and implementation activities, requiring strong business analysis to translate complex operational, industrial, workforce and system requirements into practical end-to-end processes and solution outcomes.

The Senior Business Analyst will lead complex analysis across business processes, requirements, data and solution design. Working with operational stakeholders, subject matter experts, UKG specialists, technical teams and implementation partners, the role will help ensure the solution is fit for purpose, traceable to agreed requirements and ready for testing, deployment and transition to business operations.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Contribute to the definition, analysis, validation and management of business, functional and process requirements for rostering, timesheets and leave.
• Map current and future-state processes and translate business needs into end-to-end solution requirements, functional specifications, business rules, acceptance criteria and implementation outcomes.
• Analyse complex workforce practices, system dependencies, interfaces, data and reporting requirements, identifying gaps, risks, duplication and opportunities to simplify or improve processes.
• Plan and facilitate workshops with police, VPS, roster writers, managers, subject matter experts, technical teams, vendors and other stakeholders to confirm requirements and resolve design issues.
• Maintain clear traceability between endorsed requirements, solution design, configuration, testing and business acceptance.
• Work closely with UKG functional specialists, architecture, integration, data, testing, change and implementation teams to support design decisions and end-to-end delivery.
• Contribute to test scenarios, defect analysis, business readiness, deployment planning, transition and knowledge transfer activities.
• Prepare concise reports, briefings, recommendations and governance material to support informed decision-making and timely escalation of risks and issues.

About You:

The successful candidate will ideally have the following skills and experience:

• Proven experience working as a UKG Pro WFM specialist, subject matter expert, functional consultant or equivalent role on UKG Pro Workforce Management or Kronos implementation projects.
• Proven capability to lead requirements elicitation, validation and traceability, process analysis and solution design across multiple business areas and stakeholder groups.
• Strong analytical and problem-solving skills, including the ability to interpret complex operational, policy, industrial, data and system requirements and develop practical options and recommendations.
• Highly developed stakeholder engagement and facilitation skills, with the ability to lead workshops, challenge assumptions, resolve ambiguity and communicate clearly with operational, technical and senior stakeholders.
• Experience interpreting business, operational, industrial or workforce management requirements and translating them into practical UKG Pro WFM design, configuration and testing outcomes.

Further Information:

• One (1) x full-time, fixed term, 12-month position available.
• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
• The successful candidate will be required to undergo and successfully obtain and maintain a National Security Clearance. To obtain this clearance applicants must be an Australian Citizen. I confirm that I am an Australian citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 6***.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.