Clinical Administration Manager

Victoria Police - Public Service Positions; Melbourne; On-site; AUD 90,000 - 115,000; Full time

Job summary

Victoria Police – Public Service Positions in Melbourne seeks a Clinical Administration Manager (VPSG-3) to lead a small team and oversee day-to-day CHS health record administration.

Reporting to the Pharmacy and Health Information Services manager, you will train staff on the Electronic Health Record system, manage data entry, and liaise with internal and external stakeholders, with some duties at the Melbourne Custody Centre.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in hospital, community or correctional healthcare environments.
• Experience with managing health records.
• Proven leadership and people management experience.
• Advanced MS Office and computing skills.
• Advanced understanding of the Health Records Act 2001: use, storage and security of health information.

Responsibilities

• Day to Day management, allocation of duties and rostering for Clinical administration support staff.
• Overall management of all CHS Health record data.
• Education, training and support to staff regarding data entry in the health record.
• Attend meetings with internal and external key stakeholders as advised by CHS management.
• Maintaining and supplying health records for legal hearings as requested by CHS management.

Skills

Excellent communication

Interpersonal skills

Healthcare environments experience

Health records management

Leadership / people management

MS Office / computing skills

Health Records Act 2001 knowledge

Job description

Victoria Police - Public Service Positions – Melbourne VIC

The Clinical Administration Manager is a VPSG-3 fulltime, 12-month fixed term position. Reporting to the Pharmacy and Health information Services manager, the successful applicant will lead a small team of clinical administrative support staff and oversee the day-to-day functions of the clinical administration team.

The Clinical Administration Manager is responsible for training and management of the Electronic Health Record (EHR) and ongoing support for high volume of data entry and archiving. The role also involves management of the Custodial Health Service (CHS) Intranet page and attending to enquiries from internal and external stakeholders by providing information and advice.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Day to Day management, allocation of duties and rostering for Clinical administration support staff


• Overall management of all CHS Health record data


• Education, training and support to all staff regarding data entry in the health record


• Attend meetings with internal and external key stakeholders as advised by the CHS management team


• Maintaining and supplying health records for legal hearings as requested by the CHS management team

About You:

The successful candidate will ideally have the following skills and experience:

• Excellent communication and interpersonal skills


• Experience in hospital, community or correctional healthcare environments


• Experience with managing health records


• Proven experience in leadership roles including people management skills


• Advanced MS Office and computing skills


• Advanced understanding of the Health Records Act 2001 including the use, storage and security of health information

Further Information:

• One (1) x full-time, 12-month fixed term position available.


• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands. The role requires that some hours are undertaken at the Melbourne Custody Centre, 520 Lonsdale Street, Melbourne.


• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.


• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.


• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Applications close midnight, Wednesday 18 November 2026.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

For further information, please contact:

Julie Le, Pharmacy and Health Information Services Manager on (03) 8533 0*** or ********@police.vic.gov.au.

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 6***.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”