Senior Business Analyst - Telco Transformation (Siebel CRM)

MAP TALENT; Sydney; On-site; AUD 115,000 - 130,000; Full time

Benefits offered by this job

Competitive daily rate

Contract extension potential

Job summary

A leading recruitment firm in Sydney is seeking an experienced Senior Business Analyst to join a major telecommunications transformation program. You will work closely with business and technology teams to capture requirements, map processes, and support solution delivery. The ideal candidate has over 5 years of experience in transformation programs and strong proficiency in Siebel CRM. A competitive salary package is offered.

Qualifications

• 5+ years’ Business Analyst experience in large-scale transformation programs.
• Telecommunications industry experience is essential.
• Strong experience with Siebel CRM.

Responsibilities

• Elicit, analyse, and document business and technical requirements.
• Collaborate with stakeholders across business units and technology.
• Map current and future state processes.

Skills

Business Analyst experience

Siebel CRM

Process mapping

Stakeholder engagement

Agile methodologies

Communication skills

Job description

A leading recruitment firm in Sydney is seeking an experienced Senior Business Analyst to join a major telecommunications transformation program. You will work closely with business and technology teams to capture requirements, map processes, and support solution delivery. The ideal candidate has over 5 years of experience in transformation programs and strong proficiency in Siebel CRM. A competitive salary package is offered.