Senior Business Analyst - Digital Transformation

Management and Training Corporation; Queensland; On-site; AUD 110,000 - 150,000; Full time

Job summary

Management and Training Corporation (MTC) in Springfield, Queensland, is seeking a Senior Business Analyst to drive requirements, process redesign and benefits realisation for digital transformation projects.

You will work within the Enterprise Projects & Change Function, facilitating workshops, analysing current-state processes and ensuring readiness for system implementations across Workforce Management, HRIS and Payroll enhancements.

Qualifications

• Significant business analysis experience in enterprise systems and digital transformation programs.
• Experience gathering, documenting and validating business requirements.
• Experience mapping current-state and future-state processes.
• Experience supporting system implementation projects including configuration, testing, UAT and readiness.
• Experience working with vendors, technology teams and operational stakeholders.
• Experience producing governance materials, traceability matrices and high-quality documentation.
• Certification in business analysis or project management is desirable.

Responsibilities

• Plan and facilitate workshops, interviews and discovery sessions with stakeholders.
• Elicit, analyse, document and validate business requirements.
• Translate business needs into clear requirements for project teams, vendors and implementation partners.
• Support prioritisation of requirements based on business value, risk and implementation complexity.
• Document current-state processes, pain points, gaps and improvement opportunities.
• Design future-state processes in consultation with operational and functional stakeholders.
• Identify process risks, duplication, inefficiencies and control gaps.
• Support implementation of systems such as Workforce Management, HRIS and Payroll system enhancements.
• Participate in configuration workshops and solution design discussions.
• Assist with data, reporting, integration and migration requirements.
• Prepare business analysis artefacts, briefing papers, process maps, decision papers and project documentation.
• Maintain requirements registers, action logs, decision logs and supporting project records.
• Support project governance reporting by providing analysis, updates and documentation.
• Build strong relationships with operational leaders, functional leads, project teams and subject matter experts.
• Facilitate consultation and feedback activities.
• Support Change Managers with change impact assessments, communication inputs, training needs analysis and readiness planning.

Skills

Workshop facilitation

Stakeholder engagement

Requirements gathering

Process redesign

System implementation support

Data analysis

Education

Business analysis certification (IIBA/CBAP/CCBA)

Project management or Agile/Lean certification (desirable)

Job description

Management and Training Corporation (MTC) in Springfield, Queensland, is seeking a Senior Business Analyst to drive requirements, process redesign and benefits realisation for digital transformation projects.

You will work within the Enterprise Projects & Change Function, facilitating workshops, analysing current-state processes and ensuring readiness for system implementations across Workforce Management, HRIS and Payroll enhancements.