Senior Business Analyst - Digital Portfolio Delivery

NSW Government; Sydney; On-site; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Flexible work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing programs

Employee Assistance

Job summary

Department of Communities and Justice (DCJ) is seeking a Senior Business Analyst to join a multi-disciplinary team focused on digital product definition and delivery. You will gather and analyse business needs, document changes and support the delivery lifecycle from design through implementation.

You will lead analysis activities, engage stakeholders, monitor product performance and drive continuous improvement, while managing competing priorities in a dynamic government environment.

Qualifications

• Analyse business needs, processes and data to identify issues and requirements.
• Build and maintain relationships with stakeholders to influence outcomes.
• Deliver approved initiatives through planning, requirements gathering, testing and implementation.

Responsibilities

• Lead and deliver business analysis activities for approved initiatives, translating business needs into clear requirements and practical solutions.
• Analyse processes, services, data and customer insights to identify opportunities for improvements and new solutions.
• Monitor product performance and health using feedback and reporting to inform decisions.
• Maintain strong stakeholder relationships and define requirements to drive outcomes.
• Contribute to project delivery activities including requirements gathering, change management, UAT and training.

Skills

Business analysis

Stakeholder engagement

Product delivery

Adaptability

Education

Relevant qualification or experience

Job description

Department of Communities and Justice (DCJ) is seeking a Senior Business Analyst to join a multi-disciplinary team focused on digital product definition and delivery. You will gather and analyse business needs, document changes and support the delivery lifecycle from design through implementation.

You will lead analysis activities, engage stakeholders, monitor product performance and drive continuous improvement, while managing competing priorities in a dynamic government environment.