Senior Business Analyst – Aged Care Transformation Lead (Canberra)

LDK Healthcare; Canberra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Free on-site parking

Novated leasing options

Discount program for staff

Free beverages on site

Professional development opportunities

Excellent company culture: Love, Dec 6

Beautiful workplace environments

Job summary

LDK Seniors Living is seeking a Senior Business Analyst to lead the requirements stream for a programme improving care, clinical and corporate systems. You will work with village teams, the National Care Team, clinicians, and executives to document, prioritise and approve business needs.

You will guide workshops, map processes and ensure data quality, with strong stakeholder engagement and mentoring of junior analysts in a Canberra-based 12-month fixed-term role.

Qualifications

• Minimum 10 years business analysis experience, including at least 3 years in a senior or lead role on complex systems and transformation projects.
• Demonstrated experience delivering business analysis on resident management, care management or clinical care platforms.
• Understanding of Australian aged care environment including Aged Care Act 2024 and Quality Standards.
• Proven ability to lead requirements gathering, process analysis and gap assessment through to formal approval.
• Strong knowledge of business process mapping, data quality and migration, systems integration and business case development.
• Excellent communication and facilitation skills with stakeholders from frontline to executive.
• CBAP or CCBA certification preferred. Experience with aged care platforms, Jira, Confluence and PRINCE2 is highly desirable.

Responsibilities

• Lead the development, documentation and approval of functional and non-functional business requirements.
• Map current business processes across care, clinical and corporate functions, and identify opportunities to simplify and improve.
• Facilitate workshops and interviews with operational, clinical and executive stakeholders to gather, validate and prioritise requirements.
• Document business rules, data requirements and process impacts to support data quality, integration and solution design activities.
• Contribute analysis and findings that inform options assessments and business case development.
• Provide leadership and quality assurance across the analysis stream, including risk management, stakeholder engagement and mentoring of Business Analysts.
• Operate within PMO governance, including change control, risk, dependency and status reporting.

Job description

LDK Seniors Living is seeking a Senior Business Analyst to lead the requirements stream for a programme improving care, clinical and corporate systems. You will work with village teams, the National Care Team, clinicians, and executives to document, prioritise and approve business needs.

You will guide workshops, map processes and ensure data quality, with strong stakeholder engagement and mentoring of junior analysts in a Canberra-based 12-month fixed-term role.